Michael’s Reviews > Fundamentals of Collection Development and Management, 2/e > Status Update

Michael
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Mar 04, 2012 11:38AM
Fundamentals of Collection Development and Management, 2/e

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Mar 25, 2012 12:37PM
Fundamentals of Collection Development and Management, 2/e


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Feb 26, 2012 02:59PM
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Effective collection analysis requires a combination of techniques to gain a complete understanding of a collection and its users.
Feb 23, 2012 03:54PM
Fundamentals of Collection Development and Management, 2/e


Michael
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Feb 13, 2012 09:33PM
Fundamentals of Collection Development and Management, 2/e


Michael
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On a more theoretical level, customer relationship management is a coordinated strategy to use the information gathered about customers (or library users) to attract and keep them - to build confidence, trust, and loyalty.
Feb 05, 2012 03:05PM
Fundamentals of Collection Development and Management, 2/e


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Feb 02, 2012 10:48AM
Fundamentals of Collection Development and Management, 2/e


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