Daniel

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Bonhoeffer: Pasto...
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A People's Histor...
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Defying Hitler by Sebastian Haffner
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Daniel wants to read 50 books in the 2017 Reading Challenge
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Kiowa Trail by Louis L'Amour
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American Sniper by Chris Kyle
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Lucky 666 by Bob Drury
Lucky 666: The Impossible Mission
by Bob Drury
read in December, 2016
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Woodsong by Gary Paulsen
Woodsong
by Gary Paulsen
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Death on Treasure Trail by Brett Halliday
Death on Treasure Trail
by Brett Halliday
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Death on Treasure Trail by Brett Halliday
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A Tale of Two Cities by Charles Dickens
A Tale of Two Cities
by Charles Dickens
read in May, 2016
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Around the World in Eighty Days by Jules Verne
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More of Daniel's books…
“Does your marketing promote the difference between good and bad or better and best?”
Daniel C. Felsted

“No trade will be made unless they want the thing more than they want their money.”
Roy H. Williams

“You can’t afford not to manage your brand.”
Daniel C. Felsted

“The only way to have great customers is to be one.”
Daniel C. Felsted

“Rescuing people from the results of their own foolishness is really what customers service is all about. Customers rarely obey the rules. They expect you to rescue them whenever they do something stupid. Will you be a “rescuer,” known far and wide for customer service, or will you steadfastly insist that your customers follow the proper procedures?”
Daniel C. Felsted

The Internet Dark Ages (Health, Mind & Body)
1 chapters   —   updated Aug 04, 2011 08:39AM
Description: We have access to more information than kings and queens of past eras but entertainment has pacified the masses, a divide is forming and the classes are separating. Find out how to close the gap in the internet dark ages era
Great Customer Service: The Best Way To Avoid A Discounted Sale (Business & Investing)
12 chapters   —   updated Aug 04, 2011 08:11AM
Description: Learn strategies and tactics to make your marketing efforts more effective. The circle of marketing dictates that there is more to marketing than placing an ad and waiting for customers to come in. By preparing your staff to wow your customer you can easily lower your marketing budget and easily grow your business. I'll show you how in this book.
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