robert's Reviews > The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer

The Toyota Way by Jeffrey K. Liker
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's review
Nov 20, 2007

it was amazing
bookshelves: lean
Recommended for: lean practitioners
Read in January, 2006

In factories around the world, Toyota consistently makes the highest-quality cars with the fewest defects of any competing manufacturer, while using fewer man-hours, less on-hand inventory, and half the floor space of its competitors. The Toyota Way is the first book for a general audience that explains the management principles and business philosophy behind Toyota's worldwide reputation for quality and reliability.

The fourteen management principles of the Toyota Way create the ideal environment for implementing Lean techniques and tools. Dr. Liker explains each key principle with detailed, examples from Toyota and other Lean companies on how to:

foster an atmosphere of continuous improvement and learning,
create continuous process "flow" to unearth problems,
satisfy customers (and eliminate waste at the same time),
grow your leaders rather than purchase them,
get quality right the first time,
grow together with your suppliers and partners for mutual benefit.

Dr. Liker shows the Toyota Way in action, then outlines how to apply the Toyota Way in your organisation, with examples
of how other companies have rebuilt their culture to create a Lean, learning enterprise. The Toyota Way is an inspiring
guide to taking the steps necessary to emulate Toyota's remarkable success.
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