Tsneds's review
skilled interpersonal communication by Owen Hargie
At first glance, this looks like a standard book on communications, perhaps for managers or the commercial market. The subtitle, however, indicates that maybe it is an academic book. In fact it is somewhere in between, or maybe both.
With 542 pages, including 64 pages of references, it is no lightweight.
The topics covered are solid set of fundamentals, with full chapters on each of:
Nonverbal communications
Rewarding and reinforcing
Questioning
Reflecting
Listening
Explaining
Self-disclosure
Set induction and closure
Assertiveness
Influence and persuasion
Negotiation
Groups and group interaction
What is really nice is the high level of strong content. Rather than motherhood-and-apple-pie that is often found in books on communications, this text is based on solid and well-referenced research.
The book is written in clear language with a straightforward layout. There are a number of tables, but no diagrams. Visuals would have been nice, but the soli...more
With 542 pages, including 64 pages of references, it is no lightweight.
The topics covered are solid set of fundamentals, with full chapters on each of:
Nonverbal communications
Rewarding and reinforcing
Questioning
Reflecting
Listening
Explaining
Self-disclosure
Set induction and closure
Assertiveness
Influence and persuasion
Negotiation
Groups and group interaction
What is really nice is the high level of strong content. Rather than motherhood-and-apple-pie that is often found in books on communications, this text is based on solid and well-referenced research.
The book is written in clear language with a straightforward layout. There are a number of tables, but no diagrams. Visuals would have been nice, but the soli...more
