Angela's Reviews > Crucial Conversations: Tools for Talking When Stakes are High

Crucial Conversations by Kerry Patterson
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's review
Nov 08, 12

bookshelves: nonfiction-business-interpersonal
Read in November, 2012, read count: 2

Probably the most influential book I've read in the past five years. The concepts have probably been around for a long time, but this was my first exposure to them. I'm still learning how to do the things mentioned here, but it really has helped me shift the way I think about others. The authors have a web site with a lot of great stuff in it, and their monthly-ish newsletter is one I actually read!

NOTE: I haven't actually re-read it since I first got it, so this is a review of impact and content, not of writing style.
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Reading Progress

07/14/2012 page 216
92.0% "Yep, reading it again. Great concepts, challenging to put into practice. Worth trying though!"

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