Courtney's Reviews > Difficult Conversations: How to Discuss What Matters Most

Difficult Conversations by Bruce Patton
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's review
Dec 29, 2006

really liked it
bookshelves: guide, nonfiction

Advice and techniques for handling sticky or unpleasant exchanges (with a co-worker, subordinate, friend, significant other-in a manner that accomplishes your objective and diminishes the possibility that anyone will be needlessly hurt.
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