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    <body><![CDATA[If you're the kind of person who wants everything clear and to the point, this book is going to drive you nuts because Gladwell offers illustrations, examples, and test results for each of his points ... and there aren't a lot of points in this lengthy piece. However, everything behind those points in incredibly well written and invites the reader to not just grab information and run, but to assimilate and apply it as the book is being read ... and that's the true power of this book. Yes, the book is quickly summarized in the phrase, &quot;Little things make a big difference.&quot; but more importantly, it offers the reader opportunity to reflect on what those little things are and ask the question, &quot;What little things am I doing?&quot; or better yet, &quot;What little things should I be doing?&quot;]]></body>
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