Jay A. Yap's Reviews > Attention All Passengers: The Airlines' Dangerous Descent—And How To Reclaim Our Skies

Attention All Passengers by William J. McGee
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's review
Jun 21, 2012

really liked it
bookshelves: first-reads
Read from May 29 to June 13, 2012

I won this book through Goodreads “First Read” program and I would like to express my appreciation for having the opportunity to review it.

It was a terrific read. A comprehensive review of the serious issues facing the US airline industry, the book does not pull any punches--it exposes the corrosive degradation of all aspects of the flying experience, from issues of customer service outsourcing, to the frustration felt from those infamous TSA pat downs. Now, to be fair, McGee’s tone sometimes reaches past normal journalistic objectivity and he expresses a disappointment that only an industry insider could articulate; however, his assertions are well supported and in the final analysis his anger seems quite justified. He makes a strong case that there are real problems affecting the general public here, with heavily invested players from governmental agencies and big business pursuing their own ends, often to the detriment of the consumer.

One fascinating topic that I am glad that he covered dealt with the allowance of infants to fly without proper seat restraints; I was totally unaware that this problem even existed.

I can not recommend this book more highly, the information is trenchantly explained and it is worthy of serious consideration.
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Reading Progress

06/07/2012 page 76
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Comments (showing 1-3 of 3) (3 new)

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message 1: by Brooke (new)

Brooke How do you win books through Goodreads?

message 2: by Jay (new) - rated it 4 stars

Jay A. Yap Through the giveaway section under the explore tab.

message 3: by Brooke (new)

Brooke I found it. Thanks!

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