Carolyn's Reviews > Concierge Confidential: The Gloves Come Off—and the Secrets Come Out! Tales from the Man Who Serves Millionaires, Moguls, and Madmen

Concierge Confidential by Michael Fazio
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Nov 10, 11

Read in November, 2011

Fun, fun, fun! I found it wonderfully dishy and even informative. Mr. Fazio lets his readers in on a few secrets. Even if you have little or no opportunity to use them, it is still a delight to imagine.
As a former employee at an upscale retail establishment, I could readily identify with the author's dilemmas. Many the time, when I'd wish to write such a tell-all. I admit, there are times in this book, that you feel he has had enough and is really venting, but I think that is why I enjoyed it so much. He has written the book I always wanted to. I am aware some of his readers may feel he is disparaging of them. I must tell those people that perhaps it is because you see yourself mirrored back? Mr. Fazio's book reminds everyone of this simple fact: treat those who are hired to serve you with dignity and respect.
Good job, Mr. Fazio. Service employees everywhere applaud you!
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