Position
a. The only influence you have comes with Title. People follow you because they have to.
i. The boss drives his workers; the leader coaches them
ii. The boss depends on authority; the leader on goodwill
iii. The boss says "I"; the leader "we"
iv. The boss fixes the blame for the breakdown; the leader fixes the breakdown
v. The boss knows how it is done: the leader shows how
vi. The boss says "Go"; the leader says "lets go"
2. Permission
a. This is the Relationship Level. Lead by interrelationships. The agenda is building solid lasting relationships. People follow you because they want to.
i. Make those who work for you more successful
ii. Include others in your journey
iii. Win Win or don't do it
iv. Deal wisely with difficult people
3. Production
a. This is the results Level. People are coming together to achieve a purpose. People follow you because of what you have done in the organization.
i. Develop a statement of purpose
ii. Develop accountability for results
iii. Know and do the things that have a high return
iv. Communicate the strategy and vision to the corporation
v. Become a change agent
4. People Development
a. Develop and empower your people. Develop your leaders. People follow you because of what you have done for them.
i. Place a priority on developing people
ii. Place your efforts in the top 20% of your people
5. Personhood
a. Takes a lifetime. People follow you because of respect and who you are.

Avoid the 7 deadly sins:
1. Trying to be liked rather than respected
2. Not asking members of the team for advice and help
3. Thwarting talent by emphasizing rules rather than skills
4. Not keeping criticism constructive
5. Not developing a sense of responsibility in team members
6. Treating everyone the same way
7. Failing to keep people informed