This was a very, very quick read. I finished most of it in an afternoon. It's a perfect book for a sunny afternoon and a cold glass of iced tea.

The best parts of the book are all the anecdotes about weird things people have requested from him as a concierge. It is amazing, but I don't doubt it. Unfortunately, as the book goes on, it veers into the history of how he went from working as a hotel concierge to how he went about starting his own independent concierge business. I'm glad for him that he found a way to innovate and start a new kind of business, but it just wasn't as compelling as the behind the scenes stories.

Overall, if you've ever wondered how concierges do what they do, this is a quick fluffy view into that world.