Ken's Reviews > The Thank You Economy

The Thank You Economy by Gary Vaynerchuk
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's review
May 02, 2011

really liked it
bookshelves: non-fiction, business, customer-service
Read on May 02, 2011

The style of writing in this book is very infectious and filled with energy that makes you want to implement his ideas into your business. His message in this book is for businesses to pay attention to their customers and listen to their concerns by showing care.

Just like Crush It! this book is filled with examples that show you how others have shown the care that customers deserve. An inspirational book on how businesses should deal with customers in the social media age.
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