This book knows how to keep your attention by getting the message to you through an office setting dialogue. The title and setting gives you an impression that it best suits a managerial level in the work place, but the principle can actually be applied "by anyone" to work, at home, social gathering, and so on... I learned that I must treat people with respect by acknowledging their feelings, just like how I acknowledge mine. I learned that the way we are treated by people around us depends on how we act and feel towards them. Ahhh there are many more I learned.

After reading this, the very next day, I avoided a disagreement with someone by "staying out of the box", otherwise it wouldnt have been a good day.. It's amazing how this book affect me in a good way.