Ninakix's Reviews > Mental Models: Aligning Design Strategy with Human Behavior

Mental Models by Indi Young
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Jan 01, 14

really liked it
bookshelves: books-2010, design-reads
Read in January, 2010

I never really enjoy using only one process to understand a situation, but rather I believe that using a bunch of different techniques to try to gain insight from a variety of perspectives. This book focuses on one very specific way to build a "mental model," and goes into extreme detail into how to do this. I read this book, and I know for sure that I can walk off and do this, but I also wish that rather than going into mind numbing depth in certain areas ("here's how to build a spread sheet that does this") and instead went into more depth of the "why" of the methods used. I would definitely use this book to think of a new way to process and address interviews, but I also think that this model takes into account mainly behavior, and can't really address the needs of products in complete breakout categories that address totally unaddressed needs of consumers.
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