Arnaud's Reviews > The Inmates are Running the Asylum: Why High-tech Products Drive Us Crazy and How to Restore the Sanity

The Inmates are Running the Asylum by Alan Cooper
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Aug 12, 10

bookshelves: user-interaction

Comparing software developers with inmates was not exactly made to contempt them, but the author insists that this book is rather encouraging user interaction design to facilitate the developers work and improve their satisfaction.
The book has mainly two parts; the first one describes what the software industry was built upon and why current processes are usually not the optimal way to achieve user satisfaction. It is a thorough depiction of software development. The second half of the book and explains how you could use interaction design within your organization. If you are really willing to put the user at the heart of the development, the program is really ambitious. Alan Cooper explains how to re-organize and provides with methods to achieve it.
This book is an essential reading and mostly directed at product managers and R&D managers. User interaction designers will probably want to get more insights on methods.
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