Martinxo's Reviews > The Stranger's Long Neck: How to Deliver What Your Customers Really Want Online

The Stranger's Long Neck by Gerry McGovern
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's review
Aug 28, 10

bookshelves: 2010, web, ux
Read in August, 2010

Pretty much essential reading for anyone who runs a large website with the intention that users (customers) get what they need quickly and with minimum stress. Great stuff.

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