Dustin Taylor's Reviews > Crucial Conversations: Tools for Talking When Stakes Are High

Crucial Conversations by Kerry Patterson
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's review
Jun 03, 10

really liked it
bookshelves: business-entrepreneurship, personal-development
Read from May 04 to 22, 2010 , read count: 1

Very technical book that needs to be read one chapter at a time and then the principles applied therein. I need to read it over and over again to really grasp and apply all the principles, but it is a VERY good book to help you recognize when crucial conversations (heated and emotion-driven conversations) start and how to best navigate through them without causing problems.

I would recommend this book to anyone in a leadership position, whether that be a spouse, CEO, parent or simply anyone who has never known what to do in tough conversations.
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