What could be worse than being subjected to bullying behaviour? The answer is in Mobbing: Causes, Consequences, and Solutions. Mobbing happens when a...moreWhat could be worse than being subjected to bullying behaviour? The answer is in Mobbing: Causes, Consequences, and Solutions. Mobbing happens when a group of people gang up and use bullying behaviour. When the target tries to get help, the organisation supports and sides with the group doing the bullying behaviour. There is a lot more to mobbing than that and it is clearly explained in Duffy & Sperry's book. It contains four parts: Introduction, How mobbing develops, Consequences & recovery and Solutions & prevention.
The introduction covers studying the problem, understanding and defining mobbing and recognising mobbing. It provides examples of it occurring not only in workplaces but also in schools. While there is differences between workplace and schools, there is also a lot of similarities and they suggest both sectors can learn from each other. This is because they see schools as being just another type of organisation. How mobbing develops looks at organisational dynamics, factors relating to group-leadership and individuals, organisational development and the risk factors for mobbing.
The consequences of someone being mobbed are severe and they layout the current research regarding the impacts in three sections. These are health & well being, family & relationships and career & work performance. It can make for depressing reading but its intent is to galvanise and demonstrate why action needs to be taken. The final section looks at what action can be taken both to prevent it occurring and after the event. This covers personal therapy plans, organisational support systems, systemic recovery skills, prevention strategies and policy & legislation.
The information included on workplace and school bullying behaviours and policy & laws reflect the seriousness and growing awareness around these issues. They offer a continuum of organisational health moving from very healthy & healthy to bullying then mobbing. This book helps builds your understanding and awareness that this is not just a problem about a few loners doing inappropriate things. It can be groups, management and whole organisations that have cultures and practices that actively support bullying behaviour. While not all parts of the book will be relevant to everyone, it offers a lot to a wide range of readers. This is an important read for anyone in leadership roles, supporting organisational change, counselling targets or dealing with bullying behaviour. Recommended.(less)
Another good bullying behaviour interventions book
My investigations into bullying behaviour references has found another great book to help you deal w...moreAnother good bullying behaviour interventions book
My investigations into bullying behaviour references has found another great book to help you deal with this difficult issue. Ken Rigby provides a great summary of 6 different approaches and is recommended.
Bullying Interventions in Schools: Six Basic Approaches is obviously targeted at educators but I found there is lots that could be applied to other settings such as the workplace. There is lots of great books that will define the subject, discuss the effects, give you the statistics, outline the reasons and overview the likely indicators and types of factors that are involved. It is refreshing to see that Rigby has identified a gap in the literature and avoids in-depth coverage of this and just concentrates on how to deal with it once it is reported to you.
The first 20 pages are of course an introduction and quickly reviews some of the 'knowledge' about bullying behaviour listed above. Where it stands out is the 6 chapters which discuss the following approaches: traditional disciplinary, strengthening the target, mediation, restorative justice, support group method and method of shared concern. The final few chapters look at choosing the method.
The book provides a good description of all these approaches as well as discussing the strengths and weaknesses of each. It allows you to compare and make decisions on what are the most appropriate situations for each. To be able to do this you will need to read all the sections as each chapter is not self contained. For example the disciplinary approach chapter does not contain some discussion comparing it to the restorative justice approach, as this is found in the restorative justice chapter.
I feel the book could have benefited from having a summary table listing all the strengths and weaknesses against each other. The choosing the method chapter does go a long way to summarising each method, its assumptions and when they could be reasonably used but this is still 8 pages of text. I like overviews and comparison tables and this of course is just a reflection on how I best learn - seeing the big picture before the detail.
I found the book very easy to read with the language simple and straight forward. It fills a much needed gap by comparing how the different approaches can best be utilised. Bullying behaviour is a complex issue and one size fits all approaches just do not allow for or suit this level of complexity. A range of options is needed and this book is important because it gives practitioners options to choose from. Recommended.(less)
There are a number of books on bullying behaviour and The Anti-Bullying Handbook 2nd edition by Keith Sullivan is a good one. The reason is the 5 chap...moreThere are a number of books on bullying behaviour and The Anti-Bullying Handbook 2nd edition by Keith Sullivan is a good one. The reason is the 5 chapters (about 60 pages) devoted to different types of interventions. While aimed at those working in school settings there is lots to learn about interventions that could be used in other situations. Like so many other books it covers defining & describing the problem, planning & implementing a policy to address the issue and preventative strategies.
But when it comes to how to intervene after a case of bullying behaviour is reported Sullivan outshines many other books. Most spend a chapter and provide little practical details on interventions. Or they spend a great deal trying to strengthen the target of bullying and say little about how to intervene to change the bullying behaviour. This book looks at 5 options, mentoring & mediation (for use in conflict situations), the support group method (SGM), circle of friends (COF), Pikas's method of shared concern (MSC) and collaborative problem solving & resolution (CPR).
Each has its own chapter with detail about the approach and examples of use. Of course the book also talks about the disciplinary/consequences approach as well. But it does miss out discussing strengthening the target (for cases of minor behaviour/severity) and the restorative practice (or justice) methods (for those see Rigby, 2010). I also found that the description of the Pikas MSC process was not as Pikas and others describe its use.
Sullivan suggests you start MSC with a statement of fact like "you've have been mean to …." and this is "not accusatory and is intended to get to the bottom of things." I find it hard to believe that you can make a statement like that and not have the target feel accused. The statement of fact is a statement that accuses them. Rigby (2010) describes the process as making statements about how you have noticed the target of bullying behaviour is feeling down and has the suspect noticed anything? Once the suspect says they have, the intervention is to ask them what they could do to help improve the situation. At no time is the suspect blamed or do you try to get to the bottom of it.
Sullivan also discusses the issue of labelling "bullies" and "victims" which is welcome but unfortunately does not really offer anything to help to address the issue. Besides the incorrect description of how MSC is applied, the book is a valuable and useful resource. I would recommend it to anyone dealing with bullying behaviour, even if they are addressing it outside of a school context. There is a lot to learn about the various interventions and this book offers significant help in outlining the options.
References: Rigby, Ken.(2010) Bullying Interventions in Schools: Six Basic Approaches. Camberwell, Victoria, Australia: ACER press (Note: Rigby's book covers disciplinary, strengthening, mediation, restorative justice, the support group method (SGM) and Pikas's method of shared concern (MSC) approaches and is also recommended)
This book is all about how to stop young people involved in programs being influenced in a negative away by peers. It's an academic text and is heavy...moreThis book is all about how to stop young people involved in programs being influenced in a negative away by peers. It's an academic text and is heavy going in places. Some sections target different readers interests. There is 3 parts to the book - introducing the issues, reviewing peer effects and promising solutions & recommendations. Given I am always trying to have a solution focused approach I was naturally attracted to the last section to find out what to try. Researchers and academics of course will find lots of interest in the other sections.
The first section introducing the issues provides an understanding of the issue, what it is, how big a problem, how to measure it and all the associated knows and unknown's. No one doubts that young people look to each other for inspiration & understanding and so there will be influence. But the big question is why some are influenced to behaviour appropriately while in others the opposite. Researchers will find the information provided useful.
The middle section looks at the research to see what is the effect of peers in a number of settings, such as mental health, education, justice & welfare systems, housing, community programs and street gangs. The chapters go into detail about each area's research and summaries the conclusions and/or recommendations. Of course this is all US centric research. While the conclusions are high level they do point to where effort should be focused.
The final section offers recommendations for education, justice, housing and prevention based on the available evidence. The final chapter Findings & Recommendation provides a "blueprint" to minimise the effects of negative peer influence. It's for these chapters that I would recommend this book to anyone working with adolescences. Provided are summaries of the key finding, factors that effect influence and recommendations on what to do as well as what practices should be avoided. This chapter is extremely helpful in understanding program design and I would recommend the book for the final section chapters alone.(less)
Preventing Workplace Bullying is a useful book for understanding the issues involved and helps give guidance about how to deal with it. While it is wr...morePreventing Workplace Bullying is a useful book for understanding the issues involved and helps give guidance about how to deal with it. While it is written with Australian workplaces in mind - using Australian laws and cases - it has lots of useful insights that make it a useful for any workplace. It has 4 parts starting with what is bullying and moving on to rights & responsibilities, taking action and moving beyond bullying.
What I immediately liked about the book was it positive approach by avoiding labelling and blaming. They talk about bullying behaviour and targets of bullying behaviour rather than bullies and victims. It is important to recognise that what needs to be dealt with is inappropriate behaviours, not try and change personalities or identify "workplace psychopaths". This makes it somewhat easier to deal with as you can discuss what behaviour is not okay, rather than subjectively labelling "personality" issues.
The book covers the hazards, issues and risks from the prospective of employers, supervisors/managers and employees. It looks at the impacts on those that use bullying behaviour, those targeted by bullying behaviour, employers dealing with issues and the bystanders who witness bullying behaviour. It becomes clear that no one really wins from using bullying behaviour and so it is best to remove it from every workplace. There is a number of dangers of not dealing with it appropriately and there is good advice on how best to go about dealing with complaints.
I found Preventing Workplace Bullying both helpful and disturbing. Disturbing because of the difficulties that need to be overcome in reporting and dealing with any case of bullying behaviour. It is helpful in that it offers a number of suggestions and idea's on how to take action. It also helps outline why the positive culture in a bullying behaviour free workplace will help improve productivity, staff retention & enjoyment. Recommended for anyone dealing with bullying behaviour and/or wanting to encourage appropriate behaviour in the workplace. (less)
I thought I could write business documents like emails, letters, memo’s, reports and submissions pretty well. But as I continually have to remind myse...moreI thought I could write business documents like emails, letters, memo’s, reports and submissions pretty well. But as I continually have to remind myself there is always something more you can learn or improve on. Writing at Work is one of those books that challenged the way I always did things and the result has been for the better. There is now a sticky note attached to my screen that reads SFDAP.
SFDAP stands for Simple, Formal yet friendly, Direct, Active and Personal. These are some of the key lessons I got from the book on writing clearly and effectively. The book is broken up into 4 sections: planning, structure, expression & review. Planning discusses your readers, content and structure. Structure adds more detail about the focus, persuasion, coherence and design. Expression gets into the nitty gritty of tone, grammar, words, clutter, verbs and sentences. And finally review talks about punctuation, style, editing and proofing.
There is lots of helpful information in this book. Checking my copy I have 10 placeholders that lead me to key tools that I reference most. Things like the table of transitional words, tone scale, seven elements to adjust your tone, unnecessary sentence starters and hidden & ‘to be’ verbs. One of the best things about the book is that it follows its own advice and is written in plain english.
I did not know what it took to be a good writer until I wrote my non fiction book. Thankfully I had a professional structure and copy editor to help me along the way. It made me realise that I needed to learn lots more. Writing at Work was the book I found the most helpful during the writing process because it strived to help you communicate clearly and write less not more words. I am a strong believer in the philosophy that less is more but it was something I failed to recongise in my writing style until I read this book. I would highly recommended it to be on everyones book shelve at work. (less)
Kids' Skills - Playful and practical solution-finding with children by Ben Furman is a book I would recommend to any parent or teacher of children. It...moreKids' Skills - Playful and practical solution-finding with children by Ben Furman is a book I would recommend to any parent or teacher of children. It offers a solution focused approach to helping children develop skills that overcome everyday problems.
It is a very easy read with 15 steps to follow. Each step is discussed in its own chapter of 4-8 pages with good examples provided. Step 1 is converting the problem into a skill to be learn. It then moves on to agree on the skill with the child, exploring the benefits of the skill, naming it and gathering supporters. To help the child learn and make it engaging as well as playful, it suggests choosing a power creature and planning a celebration for when they have learnt the skill.
Other steps include how to building confidence, defining the skill, making the skill publicly known, practicing the skill, creating reminders and celebrating success. After success comes passing on the skill to others and moving on to the next skill to learn. The final chapter of the book includes a number of possible solution idea’s for a range of common issues.
All of the steps helps change your perspective on behaviour issues and makes the learning for the child playful and positive. I would recommend it to parents, grand parents, teachers and significant others who are supporting children and helping them build positive life skills.(less)
This book is about building resilience in at risk young people and how to go about it. I found this book very useful for thinking about program design...moreThis book is about building resilience in at risk young people and how to go about it. I found this book very useful for thinking about program design. The key reason for this is that includes a list of 20 principles that should underpin any prevention or intervention program.
All of the principles are evidence based and examples are provided. It also contains a great summary of all the risk factors that make up the context for a young person i.e. the individual, the family, the school and the community. Drawing on these risk factors helps demonstrate the need for a number of the principles. Also included is a section which describes ineffective and harmful strategies and environments to highlight what not to do.
It goes on to describe 36 programs aimed at different age ranges and levels of risk. The program descriptions take up about two-thirds of the book and can give you idea’s of what others have tried or are doing. These programs have been mapped against the 20 principles. Although many of the examples do not reach the very high standard of ticking the box on every principle, there some examples that do.
It is a balancing act in any program design to achieve the best outcome with the limited resources normally available. Educating for Resilience offers a good checklist in helping you try and achieve that balance. I believe the 20 principles are a great way to help plan a new program and/or to reflect on and evaluate an existing program.(less)
Having already done quite a lot of workshops I found this book a great resource to refer too. With over 570 pages it covers everything. Part 1 cover t...moreHaving already done quite a lot of workshops I found this book a great resource to refer too. With over 570 pages it covers everything. Part 1 cover the theory and models of learning. Part 2 how to plan and evaluate a workshop and the contracting and marketing to clients. Part 3 covers the design and organisation, visual aids and conditions for success. Part 4 covers the startup of delivery and how to administer and establish ground rules. Part 5 covers how to lead workshops including moving between topics, using questions, motivating, presenting and managing participation.
What I found most valuable was the design section which listed over 45 different (design) methods of delivery. It was a great reminder of all the different ways you can use to facilitate learning and it broken them up into different learning styles. This makes it easy to ensure you are choosing a range of learning style methods in your design. The other area in the book that I liked was the evaluation of workshops. It gave some good examples for Kirkpatrick’s four levels of evaluation - reaction, learning, behaviour and results.
It has good summaries of all the major learning theory and models as well as having lots of tools and examples. For such a large amount of information I though it was well laid out in a logical format. I especially like the summary of what was covered in the chapter being provided at the end of each chapter. For more experienced practitioners, you can scan the relevant chapter by reviewing this summary. And if you are new to workshop delivery then comprehensive is how I would describe this book. It covers all you need to know.
There is always times when you need a quick refresher on a topic or a reminder on what other options there are. I think The Ultimate Training Workshop Handbook is well worth having on the bookshelf if you are designing, delivering or evaluating workshops.(less)
This is a great book for presenters on how to design a great slide show to go along with your presentation. Be warned, this is not a book that shows y...moreThis is a great book for presenters on how to design a great slide show to go along with your presentation. Be warned, this is not a book that shows you how to use presentation software like keynote or powerpoint. It is a design focused book on how to tell your story and present your information visually in a way that is effective.
The twelve chapters covers creating a new ideology, creating ideas, creating diagrams, displaying data, thinking like a designer, arranging elements, visual elements, images, creating movement, templates, interacting with slides and finally the manifesto (5 steps). It covers all the major components from knowing your audience, brainstorming ideas through to grids, diagram concepts, colour choice, contrast, flow, space, font choices and proximity.
This book is aimed at those who have little design experience. It will not turn you into a designer overnight but it does help you understand what you should know. And things to avoid. Each idea is usually discussed over a two page spread with lots of illustrations and diagrams to help get the message across and show by example. Many of the topics covered require a whole book on their own to fully appreciate and understand. If you are chasing in depth coverage you might be better off completing a design course or buying books on topics of interest.
For those of us that want some practical advise on how to improve our presentation slides this does the job. I found it helpful in identifying what not to do as well as what to do. Being busy I did not want to have to read a arrange of books that discussed individual design concepts in great detail, I just wanted to get an overall understanding for what I needed to be paying attention too. This book help me address this through it short summaries of key idea’s. I highly recommend this book for anyone designing or doing presentations who does not have a background or flare for design.(less)