# cover title author avg rating rating my rating date read date added Down_arrow
 
35
Customer Experience Improvement Momentum
5.00
not set
Apr 23, 2009
 
34
Metrics You Can Manage for Success
5.00
Feb 08, 2013
Nov 22, 2008
 
33
The Innocent Man: Murder and Injustice in a Small Town
3.76
not set
Oct 04, 2008
 
1
Think Like Your Customer: A Winning Strategy to Maximize Sales by Understanding and Influencing How and Why Your Customers Buy
3.60
not set
May 20, 2008
 
2
Spin Selling: Situation Problem Implication Need-payoff
3.84
not set
May 20, 2008
 
3
Emotional Intelligence: Why It Can Matter More Than IQ
3.94
not set
May 20, 2008
 
4
Chief Customer Officer: Getting Past Lip Service to Passionate Action
3.77
not set
May 20, 2008
 
5
Differentiate or Die: Survival in Our Era of Killer Competition
3.84
not set
May 20, 2008
 
6
Positioning: The Battle for Your Mind: How to Be Seen and Heard in the Overcrowded Marketplace
4.10
not set
May 20, 2008
 
7
The Brand You50 (Reinventing Work): Fifty Ways to Transform Yourself from an "Employee" into a Brand That Shouts Distinction, Commitment, and Passion!
3.72
not set
May 20, 2008
 
8
The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change
3.94
not set
May 20, 2008
 
9
Truth Restored
4.34
not set
May 20, 2008
 
10
Holy Bible: King James Version
4.38
not set
May 20, 2008
 
13
The Diary of a Young Girl
4.06
not set
May 20, 2008
 
12
The Hiding Place
4.40
not set
May 20, 2008
 
11
The Book of Mormon
4.43
not set
May 20, 2008
 
14
Eat This, Not That!: The No-Diet Weight Loss Solution
3.75
not set
May 19, 2008
 
15
Just Your Type: Create the Relationship You've Always Wanted Using the Secrets of Personality Type
3.97
not set
May 19, 2008
 
16
Nurture by Nature: How to Raise Happy, Healthy, Responsible Children Through the Insights of Personality Type
4.08
not set
May 19, 2008
 
17
People Smart: Developing Your Interpersonal Intelligence
3.67
not set
May 19, 2008
 
18
Art of Speed Reading People
3.72
not set
May 19, 2008
 
19
Make Your Contacts Count: Networking Know How for Cash, Clients, and Career Success
3.36
not set
May 19, 2008
 
20
A Whack on the Side of the Head: How You Can Be More Creative
3.91
not set
May 19, 2008
 
21
101 Ways to Captivate a Business Audience - Pod Now
3.80
not set
May 19, 2008
 
22
Zapp! The Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction
3.56
not set
May 19, 2008
 
23
Make Their Day!: Employee Recognition That Works
3.56
not set
May 19, 2008
 
24
Talk Your Way to Success
3.75
not set
May 19, 2008
 
25
First Impressions: What You Don't Know About How Others See You
3.53
not set
May 19, 2008
 
26
How to Work a Room: A Guide to Successfully Managing the Mingling
3.27
not set
May 19, 2008
 
27
Brag!: The Art of Tooting Your Own Horn without Blowing It
3.55
not set
May 19, 2008
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