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Business Process Mapping Workbook: Improving Customer Satisfaction
3.50
not set
Apr 22, 2012
 
Lean for the Process Industries: Dealing with Complexity
4.29
not set
Mar 12, 2012
 
IT Doesn't Matter--Business Processes Do: A Critical Analysis of Nicholas Carr's I.T. Article in the Harvard Business Review
4.00
not set
Mar 12, 2012
 
Value Stream and Process Mapping: The Strategos Guide to
4.00
not set
Mar 12, 2012
 
The Basics of Process Mapping, 2nd Edition
3.37
not set
Mar 09, 2012
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