As a qualified nurse (no longer practicing), I am always drawn to stories of medical interest, and this one caught my eye. It intrigued me. The author...moreAs a qualified nurse (no longer practicing), I am always drawn to stories of medical interest, and this one caught my eye. It intrigued me. The author works in the field of supportive care, and knows all rules and regulations related to the needs and dignity of the vulnerable, and yet was rendered helpless when it came to the care of her own mother. This is the story of how they felt let down by those sought out to assist the family with the task of ensuring their mother had all needs met. The story of how they could not prevent the death of their mother due to what they considered as neglect. So many emotional events surrounded them and added to the impact of their story. Broken limbs due to poor use of equipment, staffing attitudes in the care home - and eventually the hospital - and policies not followed in the correct manner, are all recorded and laid bare in this sad diary of events.
For the family it is heart-breaking, for the authorities, embarrassing, for the reader ... shocking.
How could so much happen to a family with such a knowledgeable member amongst them? In fact, two members worked within the social care sector, and their requests and complaints were presented with genuine, professional and personal concern for a loved one. Yet still they were failed by others who were in control of care, and who failed to listen to simple requests. Human error reared its head time and again throughout the end of life passage of an elderly, frail lady.
After the death of their mother, the family opted to seek legal support. They wanted answers. Several meetings lead to many questions as to what went wrong. Only a handful of replies showed someone had read the questions. The family felt those involved with the patient care (or lack of it), needed to acknowledge their failures, and alter policies accordingly. The family wanted no money, purely apologies and adjustments. There is some evidence within the book that this happened after many pleas via letters, `phone calls, and emails. There are still outstanding answers to be delivered. Recent whistle-blowing highlights, the public shaming of hospitals and care homes, are a step in the right direction to prevent sad family stories such as this one.
The book also has informative guidelines for the reader should they find themselves in a similar situation, or how to avoid various pitfalls while seeking care of a vulnerable loved one.
An emotional read and not one to be skimmed through. Each chapter has one thing in common; the love of a mother who had her dignity and care bought into question by a supportive, loving family. A family left with questions and heartbreak.(less)
I really enjoyed this book. I was hooked from beginning to end. Just when I thought I had it worked out, the author took me along another path. I coul...moreI really enjoyed this book. I was hooked from beginning to end. Just when I thought I had it worked out, the author took me along another path. I couldn't put it down without wondering what would happen next. Happy to recommend.(less)
What a great read. So different. I came across the book via a recommendation from a friend, and although I enjoy historical romances, a little crime,...moreWhat a great read. So different. I came across the book via a recommendation from a friend, and although I enjoy historical romances, a little crime, and only selected authors in the chick-lit genre, I decided to give it a go. I am so pleased I did. Ms Dickerson has a new fan.
The story is a mix of murder, mayhem and mystery. Romance and betrayal weave their way through Saze Monnivan's life, and she has a naivety when it comes to men. As a mother she is a lioness, as a friend she is loyal, as a woman she is vulnerable, and as a character in a novel, she is believable. I loved the blog style snippets, and the comments had me laughing, despite the serious nature of the plot. The author managed to create a blog following of characters that I could really relate to, such a clever move. If you have blogged before, then you will understand what I mean. The serious, the needy and the downright idiotic all give their opinion.
I was satisfied by the ending, and the story completed at The End. However, I would love to read more about Saze Monnivan, she got under my skin. I am happy to recommend this book.(less)
From the start of the novel I was drawn into the world of Christine, a young woman of means. The twist in the tale comes into the story relatively ear...moreFrom the start of the novel I was drawn into the world of Christine, a young woman of means. The twist in the tale comes into the story relatively early, and kept me turning pages. The author created a world torn by love and death, and did so very well. Each character was easy to visualise, love or hate.
Happy to recommend this read. I couldn't put it down. (less)