Zappos Experience
3.90
really liked it
Jul 26, 2016
Jul 26, 2016
 
Thanks for the Feedback: The Science and Art of Receiving Feedback Well
4.00
really liked it
Jul 26, 2016
Jul 26, 2016
 
Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way
3.80
really liked it
Jul 26, 2016
Jan 22, 2016
 
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
3.85
it was amazing
Sep 14, 2015
Sep 02, 2015
 
Its Not about the Coffee: Leadership Lessons from a Life at Starbucks
3.62
really liked it
Aug 23, 2015
Aug 23, 2015
 
Service Excellence Is as Easy as Pie: Perception Is Everything
4.29
really liked it
Aug 23, 2015
Aug 04, 2015
 
Hey Cupcake! We Are All Leaders
3.78
it was amazing
Jul 11, 2015
Jul 08, 2015
 
Prescription for Excellence: Leadership Lessons for Creating a World-Class Customer Experience from UCLA Health System
3.53
really liked it
Jul 02, 2015
Jun 20, 2015
 
Customer Mania!: It's Never Too Late to Build a Customer-Focused Company
3.66
liked it
Jun 20, 2015
Jun 16, 2015
 
The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
3.73
liked it
Jun 06, 2015
Jun 02, 2015
 
Straight a Leadership: Alignment, Action, Accountability
3.49
really liked it
May 26, 2015
May 18, 2015
 
Delivering Happiness: A Path to Profits, Passion, and Purpose
4.00
it was amazing
May 14, 2015
May 04, 2015
 
The Great Employee Handbook: Making Work and Life Better
4.04
really liked it
May 04, 2015
Apr 20, 2015
 
A Culture of High Performance: Achieving Higher Quality at a Lower Cost
3.81
really liked it
Aug 24, 2014
Aug 04, 2014
 
Lean In: Women, Work, and the Will to Lead
3.92
really liked it
Jun 04, 2014
May 26, 2014
 
Whale Done!: The Power of Positive Relationships
3.98
it was amazing
not set
Sep 19, 2013
 
Leadership 101: What Every Leader Needs to Know
4.14
liked it
not set
Jul 18, 2013
 
Crucial Conversations: Tools for Talking When Stakes Are High
3.99
it was amazing
Dec 13, 2012
Dec 07, 2012
 
Great Leaders Grow: Becoming a Leader for Life
4.02
really liked it
Dec 07, 2012
Nov 23, 2012
 
Lead with Luv: A Different Way to Create Real Success
3.93
really liked it
Nov 21, 2012
Nov 20, 2012
 
What the Most Successful People Do Before Breakfast: A Short Guide to Making Over Your Mornings--and Life
3.39
really liked it
not set
Aug 22, 2012
 
Eat That Cookie!: Make Workplace Positivity Pay Off... for Individuals, Teams, and Organizations
3.66
really liked it
Mar 05, 2012
Feb 14, 2012
 
Get Off Your "But": How to End Self-Sabotage and Stand Up for Yourself
3.93
it was amazing
Oct 24, 2011
Oct 20, 2011
 
The One Minute Manager
3.84
really liked it
not set
Sep 17, 2011
 
The Experience Economy
3.81
really liked it
Feb 08, 2012
Jul 27, 2011
 
Who Moved My Cheese?
3.72
really liked it
not set
Apr 22, 2011
 
Eat That Frog!: 21 Great Ways to Stop Procrastinating and Get More Done in Less Time
3.83
liked it
Apr 12, 2011
Apr 10, 2011
 
Practically Radical: Not-So-Crazy Ways to Transform Your Company, Shake Up Your Industry, and Challenge Yourself
3.81
really liked it
Apr 10, 2011
Apr 03, 2011
 
The Hamster Revolution for Meetings: How to Meet Less and Get More Done
3.24
really liked it
Dec 05, 2010
Dec 03, 2010
 
Start with Why: How Great Leaders Inspire Everyone to Take Action
4.06
it was amazing
Jun 02, 2015
Nov 11, 2010
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