|#||cover||title||author||isbn||isbn13||asin||num pages||avg rating||num ratings||date pub||date pub (ed.)||rating||my rating||review||notes||recommender||comments||votes||read count||date started||date read||
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Jan 01, 1995
This is an excellent book and a must read for managers. Crosby has listed 14 steps to attaining the Zero Defects. However, this should not be the firs...more
Notes are private!
Aug 16, 2010
Dec 13, 2009