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Quotes About Customer Service

Quotes tagged as "customer-service" (showing 1-30 of 57)
Theodore Roosevelt
“People don't care how much you know until they know how much you care”
Theodore Roosevelt

Jarod Kintz
“I don't like customer service, because I don't believe the customer should have to pay and help out too.”
Jarod Kintz, It Occurred to Me

Marilyn Suttle
“When you depersonalize abrasive behavior and see it as a call for help you become a catalyst for the best kind of change.”
Marilyn Suttle

Jeff Bezos
“If we can keep our competitors focused on us while we stay focused on the customer, ultimately we'll turn out all right.”
Jeff Bezos

Marilyn Suttle
“Thank your customer for complaining and mean it. Most will never bother to complain. They'll just walk away.”
Marilyn Suttle

Ann Aguirre
“His face held a certain impassivity; you see it in all waiters and valets. They might want to jam a knife through your left eye socket, but you'd never know it from their expression. Working retail, I've acquired a similar look myself.”
Ann Aguirre, Blue Diablo

Marilyn Suttle
“When you’re busy, avoid taking the quickest action. Instead make the extra effort to truly serve the customer.”
Marilyn Suttle

Marilyn Suttle
“Your customers are responsible for your company’s reason for existing.”
Marilyn Suttle

Marilyn Suttle
“For every dilemma, find at least three or four possible solutions. The creative process leads to better results.”
Marilyn Suttle, Who's Your Gladys?: How to Turn Even the Most Difficult Customer Into Your Biggest Fan

Marilyn Suttle
“Even your most loyal customers always have a choice about where to take their business.”
Marilyn Suttle, Who's Your Gladys?: How to Turn Even the Most Difficult Customer Into Your Biggest Fan

Marilyn Suttle
“Customers are human and humans can view situations in unexpected ways.”
Marilyn Suttle

Marilyn Suttle
“How you think about your customers influences how you respond to them.”
Marilyn Suttle

Marilyn Suttle
“If you take the approach of “earning” your customers’ business every day and treating them well, they’re less likely to try someone else.”
Marilyn Suttle

“Take good care of your customers and they will take care of your business.”
Biju Paulose

Katherine McIntyre
“That’s me, keeping things bitchy from open to close.” I turned around and gave him my customer service smile.”
Katherine McIntyre, By the Sea

“Being a mercenary, though... Hey, we just go wherever there's a mixture of money and trouble, and everyone in the galaxy is a potential customer.

Even the people you're paid to shoot at?

Well, yeah. There are customers we serve, and customers we service.
-Captain Kevyn Andreyasn & General Tagon”
Howard Tayler, Resident Mad Scientist

Marilyn Suttle
“Cater to your customers’ lifestyles. It will create instant rapport and a lasting sense of “I belong here.”
Marilyn Suttle

“Take good care of your customers and they will take care of your business”
Biju Paulose

Ryan Lilly
“Capitalize on charm by continually captivating your customer.”
Ryan Lilly

Marilyn Suttle
“After each customer interaction, notice if you gave them a “happy to see you” kind of experience.”
Marilyn Suttle

Jarod Kintz
“I’m in love with the customer service at Walmart. And by customer service I mean the customer is forced to self-checkout because there are two open lanes and 200 people trying to check out.”
Jarod Kintz, Love quotes for the ages. Specifically ages 18-81.

Dan Ariely
“If you're a company, my advice is to remember that you can't have it both ways. You can’t treat your customers like family one moment and then treat them impersonally—or, even worse, as a nuisance or a competitor—a moment later when this becomes more convenient or profitable.”
Dan Ariely, Predictably Irrational: The Hidden Forces That Shape Our Decisions

“Insurance business is about promises and trust. It is about delivering to the customer in times of need and if this cannot be imbibed in a professional neither him nor the industry will succeed.”
Tapan Singhel

Gabriel Aluisy
“Another way to show interest is to pretend you're conducting a job interview or review. Ask follow up questions, praise accomplishments and recognize efforts. A word of caution: this technique does not work as well with wealthy or powerful people. They are used to receiving praise and accolades and are more guarded about opening up to this technique.”
Gabriel Aluisy, Moving Targets: Creating Engaging Brands in an On-Demand World

“I have always believed that the way you treat your employees is the way they will treat your customers, and that people flourish when they are praised.” Sir”
Sir Richard Branson

“If you want to be outstanding, stop meeting expectations, start exceeding them”
Saji Ijiyemi

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