my account help items

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tips for booksellers and authors
We welcome participation from organizations such as book stores, and we invite all published authors to join the Goodreads Author Program. However, spam and unsolicited advertising of any kind will not be tolerated and could lead to the permanent deletion of you Goodreads account. Posting of legitimate book reviews from organizations or individuals is the intended use of the site, but no review should have any content with an intent to sell. Goodreads members recognize this as spam, so this tactic is not a good strategy for gaining new customers. In contrast, becoming an active participant in literary discussion on Goodreads will win you friends and new readers.
how to cancel your account
To cancel your account on Goodreads, select my account from the "hi [your name]" drop-down list at the top right of Goodreads. Then select the 'delete my account' link at the bottom of the right-hand column. Your account data, books, and friend list will permanently erased.
how to remove a friend
To remove a friend, click the "friends" tab in the header then the "edit friends" button. Click the X next to the name you wish to remove. The friend will not be notified. You can also navigate to the friends profile and click on the 'remove as friend' link which is under the 'more...' dropdown next to the 'send message' link.
why am I asked to import my address book?
Goodreads allows you to import your Yahoo, Hotmail, Gmail, or Aol address book to connect with your friends. This feature is entirely optional, and for your convenience. Privacy is very important to us, as we need to have the trust of our members in order to have a successful product. Just as we keep your profile data securely we handle your address book email and password securely, and do not under any circumstances store them. Please read our privacy policy for more information.
what do I do if I'm not receiving emails?
If you are not receiving emails from Goodreads, please check your bulk or spam folder. Also make sure to add no-reply@mail.goodreads.com to your contacts to help ensure deliverability. Making sure your email address is verified in your account may also help. If you've done all that, email notifications such as the friend update email, daily group digests, or message notifications may be blocked by your ISP, so you may want to contact them.
how to unsubscribe from emails
To change the frequency (daily or weekly) or unsubscribe from the Goodreads update email or any other email, click on my account at the top right corner of Goodreads, then click the 'notifications' tab. All email settings can be controlled on this page.
how to change your email address
To change your email address or other personal information such as name, username, password, location, etc, select my account from the "Hi [your name]" drop-down list in the top right corner of Goodreads. Choose "my account." The right side of the screen will be "my account settings." You will see the option to change your email there.
how to set my profile to private
All the privacy setting on Goodreads are found by clicking my account at the top right of Goodreads. You can select who can view your profile, last name, and email address, and send you messages. If your profile is private, only your friends can see your profile. This includes your profile data, book shelves, profile comments, and your friend list. Your first name and image thumbnail are still available in some areas of site. Your book reviews will also still be available on each book page. Note also that author profiles cannot be made private.
What do I do if I see an annoying ad on Goodreads?
Goodreads uses a variety of ad networks to serve advertisements on the site, which means occasionally things slip through that we can't control. We do try our best to keep our ads relevant, appropriate, and useful to members.

We ask our ad networks not to include disruptive ads, but sometimes one slips through. Please help us by reporting any ads that match the following:

* Auto-expanding or auto-sound ads.
* Ads that expand or play sound on mouse-over (on-click is fine)
* Ads that contain nudity or other offensive material

If you find one, please send a screenshot and the ad's destination url to support@goodreads.com, and we'll do our best to block it as soon as possible.
how to leave a group
To cancel your membership in a group, go to the group's homepage, click 'my membership,' then click 'leave this group.'
does Goodreads have a Facebook app?
Goodreads does has a Facebook app. It can be found here or by searching for "Goodreads" on Facebook. The Goodreads Facebook app offers most features available on Goodreads, and is a great way to keep updated on what your Facebook friends are reading.
what is the difference between being someone's friend and following them?
A friend relationship is two-way. You see their reviews, and they see yours. A following relationship is one-way. You see their reviews only. There are separate counts for friends and followers. You are included in each other's friend counts, but only one-way followers are included in your follow counts.

You can either be following someone or be their friend, not both. (There is one exception: authors who have a blog and/or are members of the Goodreads Author program.) In either case, you will see their reviews on your homepage when you have the appropriate filter settings.
I forgot the password to my account
To retrieve a lost password, click sign in, then click on forgot password. Then enter your email address and your password will be emailed to you.
how to add friends
Adding friends is easy - just click on the friends tab in the header, then click add friends.

On this page you have several options to add friends:
  • use your Yahoo!, Hotmail, or Gmail address books to invite friends and see which friends are already Goodreads members
  • invite friends by copy/pasting the message from the box and sending it to your friends using email
  • search for friends already on the site using the 'find friends' box

changing app settings
To change your app settings select "my account" from the click on "hi yourname" in the header and edit your account, then click on the apps tab and follow the instructions. You can then enable/disable each available app.
does Goodreads support other languages?
Goodreads has future plans to translate its site into other languages. At that time we will recruit lots of translators to use our content management system (CMS) to translate!
flagging abuse
If you notice abusive content on the site, you can usually click a small "flag abuse" link to alert the Goodreads community managers. Here are the guidelines we use to decide whether or not to delete content that's been flagged as abusive:

we do not delete

  • Content for bad language alone.
  • A review because it has a negative opinion of the book.
  • Spoilers (we may flag reviews as spoilers if we can tell, though)

we do delete

  • Extremely offensive content, such as pro-Nazi, pornography, child abuse, etc.
  • Reviews or posts that are extremely off-topic and irrelevant.
  • Reviews or posts that contain a slanderous personal attack on another member. Content that is argumentative is fine, so the post must be extreme in its malicious attack on another member.
  • The account of any member who is a scammer or an outright spammer. We make sure to check if they use the site first (number of books, etc).

Note that these are only guidelines, not rules. If you accidentally flag something as abuse and it clearly wasn't abusive, don't worry, we can tell!
how to synch your Facebook account to Goodreads
If you've installed the Goodreads Books app on Facebook, your books may not appear on your Facebook profile if your Facebook account isn't linked to your correct Goodreads account. You may also have a duplicate account. To change which Goodreads account is linked to your Facebook profile, sign in to Facebook and go to the Goodreads Books app. Then click on settings (to the right of the Goodreads logo), and follow the instructions to login to your Goodreads account.
How to add a "find this book at" link
To add a book catalog (bookseller, library, or other online catalog) to the "find at" links, click the "compare prices" link, then "change links" on the right, then add a new link. Once your link is approved, it will be listed in the options for members to customize their links. Note that only fully comprehensive catalogs will be accepted. A publisher website that only lists a few books should not be submitted.
why does it say my email has already been taken?
If you are getting the message "Email has already been taken" while trying to sign in, it is likely you are trying to sign up rather than sign in. Please click here to sign in. If you haven't signed up for Goodreads yet, this means someone has registered with your email address. To login to that account, use the forgot password page to retrieve your password and login.
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