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This book should be read and reviewed by librarians, academics, law enforcement professionals, senior level management, SMBs (small to medium sized businesses) and entrepreneurs. Crisis communications is just as important for the sole proprietor as it is for IBM or Apple employees.
What would you do in a crisis situation, now that absolutely anything can go wrong? Are you prepared for the possibility that someone might attack your reputation online?
What if you ran a small office and someone walk ...more