Workscripts: Perfect Phrases for High-Stakes Conversations
What to say in today's toughest workplace situationsWhatever trust previously existed between employer and employee has been torn into millions of pink slips, thanks to the latest recession. As a result, the rules for how managers and employees can successfully communicate have been irrevocably changed. Whether you're a manager or employee, "Workscripts" explains what to s...more
ebook, 256 pages
Published November 29th 2010 by John Wiley & Sons
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