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Balanced Scorecard Step-By-Step: Maximizing Performance and Maintaining Results

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3.81  ·  Rating Details ·  83 Ratings  ·  5 Reviews
PRAISE FOR Balanced Scorecard Step-By-Step: Maximizing Performance and Maintaining Results, Second Edition -As a practitioner and thought leader, Paul Niven is superbly bridging the gulf between BSC theory and application through hands-on experiences and real-world case studies. The book provides a practical road map, step-by-step, to plan, execute, and sustain a winning s ...more
ebook, 336 pages
Published June 15th 2010 by Wiley (first published October 1st 2002)
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Cameron
Sep 20, 2007 Cameron rated it really liked it  ·  review of another edition
Recommends it for: biz people
This is a very interesting book on balanced scorecards. If you don't know what these are, you probably don't want to read this book :)

I learned a lot about how scorecards are set up and managed, and the basic premise of measuring financial, customer-facing, internal process-related, and employee development metrics is an interesting one. Well worth a read if you are a biz person. Otherwise, don't waste your time.
Mohammad K.
Oct 25, 2010 Mohammad K. rated it really liked it  ·  review of another edition
Shelves: bsc, strategy
Very practical book. It contains full details on BSC implementation.
Nigel Street
Loved the structure and approach to explaining the implementation and key considerations of implementing a Balance Scorecard with Strategy maps. Good templates to help with the construct and work through checklists to help make sure everything gets done. Author does a good job of highlighting the pitfalls and providing his experience and insight on how to tackle although I think even more could have been done. If I have one criticism it is that there was quite some repetitiveness in places and w ...more
Ayham
Jan 21, 2016 Ayham rated it really liked it  ·  review of another edition
Shelves: specialized
كتاب مميز في الاستارتيجية بشكل عام وبطاقة الأداء المتوازن على الخصوص كأداة لتحقيق استراتيجية المؤسسات من خلال ربطها بمؤشرات قياس تغطي الأهداف الاستراتيجية في المناظير الأربعة (منظور التعلم والنمو للموظفين ومنظور العمليات الداخلية ومنظور المتعاملين ومنظور النواحي المالية)
الكتاب من خلال اتباع الخطوات المذكورة يتيح للقارىء انشاء بطاقة الأداء المتوازن الخاصة بشركته، ومن الملفت في هذا الكتاب تنظيمه الشديد فبداية كل فصل تحوي خارطة طريق توضحه كما وأن لغته واضحة وأمثلته تحقق المطلوب.
Aasim Waheed
OK; good intro to BSC. Not spectacular though. I wont recommend this book, I am sure there are better (read "easier") books on this topic for new-to-BSC readers.
My rating: 6/10
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Paul Niven's latest book is BALANCED SCORECARD EVOLUTION (Wiley, August 2014).

He is a noted speaker and writer on the subjects of Strategy, the Balanced Scorecard, and Performance Management. He has delivered keynote addresses at conference events around the world and has published in a number of noted journals.

His first book, Balanced Scorecard Step-by-Step: Maximizing Performance and Maintainin
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More about Paul R. Niven...

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“You may create a inspirational & visually resplendent strategy map but without accountability its value is specious” 1 likes
“Thomas Edison once said, “One might think that the money value of an invention constitutes its reward to the man who loves his work. But speaking for myself, I can honestly say this is not so . . . . I continue to find my greatest pleasure, and so my reward, in the work that precedes what the world calls success.” 0 likes
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