Goodreads helps you keep track of books you want to read.
Start by marking “Balanced Scorecard Step-By-Step: Maximizing Performance and Maintaining Results” as Want to Read:
Balanced Scorecard Step-By-Step: Maximizing Performance and Maintaining Results
Enlarge cover
Rate this book
Clear rating
Open Preview

Balanced Scorecard Step-By-Step: Maximizing Performance and Maintaining Results

3.81  ·  Rating Details ·  83 Ratings  ·  5 Reviews
PRAISE FOR Balanced Scorecard Step-By-Step: Maximizing Performance and Maintaining Results, Second Edition -As a practitioner and thought leader, Paul Niven is superbly bridging the gulf between BSC theory and application through hands-on experiences and real-world case studies. The book provides a practical road map, step-by-step, to plan, execute, and sustain a winning s ...more
ebook, 336 pages
Published June 15th 2010 by Wiley (first published October 1st 2002)
More Details... edit details

Friend Reviews

To see what your friends thought of this book, please sign up.

Reader Q&A

To ask other readers questions about Balanced Scorecard Step-By-Step, please sign up.

Be the first to ask a question about Balanced Scorecard Step-By-Step

This book is not yet featured on Listopia. Add this book to your favorite list »

Community Reviews

(showing 1-30)
filter  |  sort: default (?)  |  Rating Details
Sep 20, 2007 Cameron rated it really liked it  ·  review of another edition
Recommends it for: biz people
This is a very interesting book on balanced scorecards. If you don't know what these are, you probably don't want to read this book :)

I learned a lot about how scorecards are set up and managed, and the basic premise of measuring financial, customer-facing, internal process-related, and employee development metrics is an interesting one. Well worth a read if you are a biz person. Otherwise, don't waste your time.
Mohammad K.
Oct 25, 2010 Mohammad K. rated it really liked it  ·  review of another edition
Shelves: bsc, strategy
Very practical book. It contains full details on BSC implementation.
Nigel Street
Loved the structure and approach to explaining the implementation and key considerations of implementing a Balance Scorecard with Strategy maps. Good templates to help with the construct and work through checklists to help make sure everything gets done. Author does a good job of highlighting the pitfalls and providing his experience and insight on how to tackle although I think even more could have been done. If I have one criticism it is that there was quite some repetitiveness in places and w ...more
Jan 21, 2016 Ayham rated it really liked it  ·  review of another edition
Shelves: specialized
كتاب مميز في الاستارتيجية بشكل عام وبطاقة الأداء المتوازن على الخصوص كأداة لتحقيق استراتيجية المؤسسات من خلال ربطها بمؤشرات قياس تغطي الأهداف الاستراتيجية في المناظير الأربعة (منظور التعلم والنمو للموظفين ومنظور العمليات الداخلية ومنظور المتعاملين ومنظور النواحي المالية)
الكتاب من خلال اتباع الخطوات المذكورة يتيح للقارىء انشاء بطاقة الأداء المتوازن الخاصة بشركته، ومن الملفت في هذا الكتاب تنظيمه الشديد فبداية كل فصل تحوي خارطة طريق توضحه كما وأن لغته واضحة وأمثلته تحقق المطلوب.
Aasim Waheed
OK; good intro to BSC. Not spectacular though. I wont recommend this book, I am sure there are better (read "easier") books on this topic for new-to-BSC readers.
My rating: 6/10
David  M Kronick
David M Kronick rated it it was amazing
Dec 31, 2016
Dan McGraw
Dan McGraw rated it really liked it
Dec 15, 2015
Alexandre Werdan
Alexandre Werdan rated it it was amazing
Oct 12, 2016
Christian Hauknes
Christian Hauknes rated it it was ok
Jan 17, 2016
Nuha rated it really liked it
Dec 21, 2011
Ari rated it really liked it
Feb 14, 2009
Todd rated it really liked it
May 20, 2014
Cristian Copaja
Cristian Copaja rated it it was amazing
Mar 10, 2017
Lianto Lim
Lianto Lim rated it really liked it
Mar 26, 2009
Marko Rillo
Marko Rillo rated it liked it
Dec 29, 2014
Kevin Jones
Kevin Jones rated it it was amazing
Feb 06, 2015
Alex Di Giacomo
Alex Di Giacomo rated it it was amazing
Nov 23, 2014
Bob Vanourek
Bob Vanourek rated it it was ok
Apr 03, 2016
Ron rated it it was ok
Jul 30, 2015
Ziyad rated it it was amazing
Sep 18, 2016
Nehal Joshi
Nehal Joshi rated it really liked it
May 09, 2014
Leah Fullerton
Leah Fullerton rated it really liked it
Jul 18, 2015
Rafael A. Morel
Rafael A. Morel rated it it was amazing
Jan 04, 2014
Don Keninitz
Don Keninitz rated it really liked it
Sep 11, 2016
Wafa Alarayed
Wafa Alarayed rated it liked it
May 13, 2015
Antonio rated it really liked it
Oct 20, 2013
Frank rated it liked it
May 25, 2009
Carlos rated it it was amazing
Jul 19, 2016
Nilseu Padilha
Nilseu Padilha rated it really liked it
Feb 19, 2011
« previous 1 3 next »
There are no discussion topics on this book yet. Be the first to start one »
  • Strategy Maps: Converting Intangible Assets into Tangible Outcomes
  • Structure in Fives: Designing Effective Organizations
  • Leaders: Strategies for Taking Charge (Collins Business Essentials)
  • The Fifth Discipline Fieldbook: Strategies and Tools for Building a Learning Organization
  • Performance Dashboards: Measuring, Monitoring, and Managing Your Business
  • The Profit Zone: How Strategic Business Design Will Lead You to Tomorrow's Profits
  • Reframing Academic Leadership
  • Boards That Make a Difference: A New Design for Leadership in Nonprofit and Public Organizations
  • Mises: The Last Knight of Liberalism
  • إدارة التفكير : فكر بطريقة مختلفة، فكر بقوة، حقق مستويات جديدة من النجاح
  • A Sense of Urgency
  • Essentials of Supply Chain Management
  • Economic Thought Before Adam Smith: An Austrian Perspective on the History of Economic Thought, Vol. 1
  • Leading Quietly: An Unorthodox Guide to Doing the Right Thing
  • Human Sigma: Managing the Employee-Customer Encounter
  • Change Leader: Learning to Do What Matters Most
  • The Business Plan Workbook: A Practical Guide to New Venture Creation and Development
  • Practically Radical: Not-So-Crazy Ways to Transform Your Company, Shake Up Your Industry, and Challenge Yourself
Paul Niven's latest book is BALANCED SCORECARD EVOLUTION (Wiley, August 2014).

He is a noted speaker and writer on the subjects of Strategy, the Balanced Scorecard, and Performance Management. He has delivered keynote addresses at conference events around the world and has published in a number of noted journals.

His first book, Balanced Scorecard Step-by-Step: Maximizing Performance and Maintainin
More about Paul R. Niven...

Share This Book

“You may create a inspirational & visually resplendent strategy map but without accountability its value is specious” 1 likes
“Thomas Edison once said, “One might think that the money value of an invention constitutes its reward to the man who loves his work. But speaking for myself, I can honestly say this is not so . . . . I continue to find my greatest pleasure, and so my reward, in the work that precedes what the world calls success.” 0 likes
More quotes…