Goodreads helps you keep track of books you want to read.
Start by marking “The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment” as Want to Read:
The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment
Enlarge cover
Rate this book
Clear rating
Open Preview

The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment

3.84  ·  Rating Details ·  311 Ratings  ·  18 Reviews
The creators of the revolutionary performance management tool called the Balanced Scorecard introduce a new approach that makes strategy a continuous process owned not just by top management, but by everyone. In The Strategy-Focused Organization, Robert Kaplan and David Norton share the results of ten years of learning and research into more than 200 companies that have im ...more
ebook, 400 pages
Published September 1st 2000 by Harvard Business School Press
More Details... edit details

Friend Reviews

To see what your friends thought of this book, please sign up.

Community Reviews

(showing 1-30 of 971)
filter  |  sort: default (?)  |  Rating Details
Lori Grant
Mar 29, 2013 Lori Grant rated it it was amazing  ·  review of another edition
A must-read book on execution for knowledge workers, managers, executives, and entrepreneurs.
Dec 02, 2009 Phillip rated it it was amazing  ·  review of another edition
Recommended to Phillip by:
Kaplan and Norton invented the Balanced Scorecard, and this sequel tells how to implement changes the balanced scorecard brings to a business.

"A study of 275 portfolio managers reported that the ability to execute strategy was more important than the quality of the strategy itself!"

"In the early 1980s, a survey of management consultants reported that fewer than 10 percent of effectively formulated strategies were successfully implemented... a 1999 Fortune cover story of prominent CEO failures co
Jan Tik
Nov 28, 2012 Jan Tik rated it it was amazing  ·  review of another edition
This is a critical piece of work that should pass the test of time. In commenting on the value of this book, I'd like to draw some parallels with IT Architecture Frameworks as implemented today.

During the same period that Zachman was developing his IT Architecture Framework, various business and management thinkers were looking for ways to adequately capture the importance of the "intangible" or non-financial assets of the organization. Notable in this respect were the attempts of Yugi Ijiri (Mo
Dec 03, 2011 Stephen rated it it was amazing  ·  review of another edition

The second in a four part series on strategy development and management. Kaplan and Norton do an excellent job of describing the nuances of creating a strategy-focused organization.

Best quotes; "The corporate scorecard should articulate the theory of the corporation" (p. 169); "The formulation of strategy is an art, and it will always remain so. The description of strategy, however, should not be an art [but more science]" (p. 104); "A strategic management system is a communication
Given this was written in the late 90's and first published in 2001 the title could be considered rather ambitious for readers post the crisis. Nonetheless the message of focusing employees behind a unifying strategy that encompasses KPI's linked not only to the traditional financial goals but also the other non financial goals that drive the strategy. Of particular interest are the companies that are the subject of the case studies given that a number were failing in commoditised markets e.g. M ...more
Abdullah Alzahim
I think the title is used as an eye-catcher. I thought this book was about developing world class strategies, but it wasn't.

I think this book is to promote the concept of the Balanced Scorecards and show you examples of companies who tapped into it and used it as driving the strategy rather than just managing the corporate's performance.

If you have a good idea about BSC and want to tap into it, then this book is for you. But, if you are looking for a book about strategies, then look for another
Eric Cuenca
Aug 19, 2013 Eric Cuenca rated it really liked it  ·  review of another edition
A more in depth book than the previous "The Balanced Scorecard", The Strategy Focused Organization introduces new concepts, like the Strategic Map. Not as revolutionary as the first book, its reading will help people searching for more details in some subjects. The chapter dedicated to Mobil by itself justifies buying the book.
February Four
It was unfortunately a re-iteration of The Balanced Scorecard (same author) with more focus on the strategy rather than the scorecard itself. The Balanced Scorecard already covers this, however.
Jan 26, 2010 Barbara rated it really liked it  ·  review of another edition
The Balanced Scorecard can be used in public as well as private organizations, and is a reliable source of growth and change in strategy development and focus within an organization.
Julie Bell
This has very interesting concepts - there are a lot of case studies and it feels very much like a text book (of course, it should).
Nikola Vojtek
Sep 01, 2013 Nikola Vojtek rated it really liked it  ·  review of another edition
This book offers better approach than the first one because explains some steps for acheaving strategy through balanced measures.
Oct 22, 2007 Hesty rated it liked it  ·  review of another edition
contoh-contoh yang di muat emang sangat membantu tapi tiap perusahaan bisa menyusun sesuai dengan strategy yang diterapkan.
Feb 01, 2008 Tommy rated it really liked it  ·  review of another edition
A classic for anyone who works in an organization with more than 10 people.
Major Doug
may work in the commercial market; doesn't seem to apply in government
Scott Couchenour
Chapter 2 is the significant chapter for me.
Leonidas Vasquez
Aug 12, 2014 Leonidas Vasquez rated it really liked it  ·  review of another edition
muy bueno
Jul 13, 2011 Dunq rated it it was amazing  ·  review of another edition
good idea
Anthony Meals
Anthony Meals marked it as to-read
Oct 16, 2016
Zoltán Pataki
Zoltán Pataki marked it as to-read
Oct 16, 2016
Aaron Higley
Aaron Higley marked it as to-read
Oct 16, 2016
Alexandre Werdan
Alexandre Werdan rated it it was amazing
Oct 12, 2016
Edward Gwynn
Edward Gwynn rated it really liked it
Oct 12, 2016
robert teague
robert teague marked it as to-read
Oct 05, 2016
Junho marked it as to-read
Oct 03, 2016
Anna rated it it was amazing
Sep 26, 2016
Hugo Pereira Filho
Hugo Pereira Filho rated it really liked it
Sep 23, 2016
Abu Zafar
Abu Zafar marked it as to-read
Sep 20, 2016
« previous 1 3 4 5 6 7 8 9 32 33 next »
There are no discussion topics on this book yet. Be the first to start one »
  • Competitive Advantage: Creating and Sustaining Superior Performance
  • The Dance of Change: The challenges to sustaining momentum in a learning organization
  • Strategy Safari: A Guided Tour Through The Wilds of Strategic Mangament
  • The Boston Consulting Group on Strategy: Classic Concepts and New Perspectives
  • Managing at the Speed of Change: How Resilient Managers Succeed and Prosper Where Others Fail
  • Value Migration: How to Think Several Moves Ahead of the Competition
  • True Professionalism: The Courage to Care About Your People, Your Clients, and Your Career
  • The Heart of Change: Real-Life Stories of How People Change Their Organizations
  • Making Strategy Work: Leading Effective Execution and Change
  • Managing for Results
  • Beyond Budgeting: How Managers Can Break Free from the Annual Performance Trap
  • Leading the Revolution
  • The Future of Competition: Co-Creating Unique Value With Customers
  • Dangerous Company: The Consulting Powerhouses and the Businesses They Save and Ruin
  • Managing the Unexpected: Resilient Performance in an Age of Uncertainty
  • Balanced Scorecard Step-By-Step: Maximizing Performance and Maintaining Results
  • The Lords of Strategy: The Secret Intellectual History of the New Corporate World
  • The Leadership Pipeline: How to Build the Leadership-Powered Company
Robert S. Kaplan (born 1940) is Baker Foundation Professor at Harvard Business School, United States, and co-creator, together with David P. Norton, of the balanced scorecard, a means of linking a company's current actions to its long-term goals. Kaplan and Norton introduced the balanced scorecard method in their 1992 Harvard Business Review article, The Balanced Scorecard: Measures That Drive Per ...more
More about Robert S. Kaplan...

Share This Book

“If those at the top are not energetic leaders of the process, change will not take place, strategy will not be implemented, and the opportunity for breakthrough performance will be missed.” 0 likes
“To achieve such intense strategic focus the organizations had instituted comprehensive, transformational change. They redefined their relationships with the customer, reengineered fundamental business processes, taught their workforces new skills, and deployed a new technology infrastructure.” 0 likes
More quotes…