Understanding Your Users: A Practical Guide to User Requirements Methods, Tools, and Techniques
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Understanding Your Users: A Practical Guide to User Requirements Methods, Tools, and Techniques
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Today many companies are employing a user-centered design (UCD) process, but for most companies, usability begins and ends with the usability test.... read full description

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Sep 13, 2008
Qua rated it: 4 of 5 stars
great reference on user research
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