false 883917 3 From the authors of Crucial Conversations: Tools for Talking when Stakes are High and The Balancing Act: Mastering the Competing Demands of Leadership, comes the Crucial Conversations Audio Mastery Course. This Audio Mastery Course compliments and enhances the material discussed in Crucial Conversations: Tools for Talking when Stakes are High. The course teaches you how to handle high-stakes situations in a way that not only solves the problems at hand, but also builds on the relationship. You'll find practical application in your professional and personal relationships. Listen to this Audio Mastery Course and open the door to the world's best dialogue skills. 163169 16 9 2001 Crucial Conversations Audio Mastery Course total:1|5:1| 1 5 3 0 0 0 false false Thu Oct 08 16:55:16 -0700 2009 Thu Oct 08 16:55:29 -0700 2009 0 0 false false Sun Jan 04 22:39:09 -0800 2009 Tue Jan 06 23:07:53 -0800 2009 5 0 false false Sun Sep 07 23:52:07 -0700 2008 Sun Sep 07 23:52:17 -0700 2008 http://www.goodreads.com/book_link/follow/8?book_id=883917