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Glitch: The Hidden Impact of Faulty Software
by
Jeff Papows
Don't Let Software Failures Destroy Your Business
The growing impact of software failures on brands, customers, and business performance
How to govern software more effectively, prepare for glitches, and mitigate their impact
By Jeff Papows, Ph.D., one of the world's most experienced software executives
Your software systems are the heart of your business-and they may be vulne...more
The growing impact of software failures on brands, customers, and business performance
How to govern software more effectively, prepare for glitches, and mitigate their impact
By Jeff Papows, Ph.D., one of the world's most experienced software executives
Your software systems are the heart of your business-and they may be vulne...more
Hardcover, 193 pages
Published
September 2nd 2010
by Prentice Hall
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This book is a great starting point for management and IT professionals in general looking to move more into a managerial role. The focus is on creating IT compliance and the text is rife with great ideas for building a sound plan for just about any organization.
From the developer's perspective this book gives a great introduction to the concepts one should be aware of with regards to code creation and application but will not provide a technical plan for how to ensure your code is as high quali...more
From the developer's perspective this book gives a great introduction to the concepts one should be aware of with regards to code creation and application but will not provide a technical plan for how to ensure your code is as high quali...more
This book has a lot of good reviews on Amazon, as well as at least one good review here on Goodreads. And I think those reviews (well, most of them) are fair. It's a good introduction to IT governance issues for its intended audience of "senior decision makers." Much of it probably would be an interesting read for the general public, too.
But I keep hoping someone will write something like The Jungle, but for the software industry—something to shock people into waking up and not just accepting cr...more
But I keep hoping someone will write something like The Jungle, but for the software industry—something to shock people into waking up and not just accepting cr...more
I wish I could give it 3 1/2 stars, but it's just a tiny bit closer to 3 than 4. It's a view of the computer world from 100,000 feet, and it's just a little too vague to be too useful. It says we need IT governance. That's true, but it never defines what IT governance is, not does it give anything close to a comprehensive road map to get there, just general, common sense pointers.
A pretty cool book but I would only read it if you have a background in software development. I had an easy time following along and seeing the authors point of view, however, I can see how people who don't having trouble understanding or getting into the book. I enjoyed it!
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