Salesforce.com for Dummies
The ideal introductory reference on salesforce.com--now fully updated throughout
As the global leader in on-demand customer relationship management (CRM), salesforce.com helps companies all over the world manage their sales, marketing, and customer service and support operations. Written by two salesforce.com insiders, this straightforward introduction clearly explains how
...morePaperback, 414 pages
Published
October 26th 2010
by For Dummies
(first published December 11th 2006)
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I read what I think I need to read for now. I might come back to more of it later.
A terrible book for me to read. But you should probably read it! HAha. No seriously - I already knew this content.
Ok overview of the company but a bit repetitive over 400 pages.
work stuff...
Jonathan Haski
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management,
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customer,
service,
relations,
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selling,
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