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The Improvement Guide: A Practical Approach to Enhancing Organizational Performance
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The Improvement Guide: A Practical Approach to Enhancing Organizational Performance

really liked it 4.0  ·  Rating Details ·  54 Ratings  ·  2 Reviews
This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and pu ...more
ebook, 512 pages
Published June 3rd 2009 by Jossey-Bass (first published November 13th 1996)
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Amy
Nov 02, 2016 Amy rated it really liked it
Shelves: non-fiction
Amazing reference material and tools for anyone planning on improving organizational performance.
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Nov 08, 2012 Jim Duncan rated it really liked it  ·  review of another edition
Companion to the health care data guide
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“change is a prediction: if the change is made, improvement will result.” 1 likes
“Common causes—those causes that are inherent in the process (or system) over time,” 0 likes
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