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Forms That Work: Designing Web Forms For Usability (Interactive Technologies)
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Forms That Work: Designing Web Forms For Usability (Interactive Technologies)

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3.74  ·  Rating Details  ·  101 Ratings  ·  9 Reviews
Forms are everywhere on the web - for registration and communicating, for commerce and government. Good forms make for happier customers, better data, and reduced support costs. Bad forms fill your organization's databases with inaccuracies and duplicates and can cause loss of potential consumers.

Designing good forms is trickier than people think. Jarrett and Gaffney come
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Kindle Edition
Published (first published October 1st 2008)
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Alice
Jun 01, 2009 Alice rated it it was amazing  ·  review of another edition
Shelves: usability
Jarrett and Gaffney have written a very practical book for people who design forms. They've limited their examples to Web forms, but the principles they are espousing apply as well to forms on other systems, and to paper forms up to and including the tax forms we all know and love, whatever country we call home.

The authors take us from considerations of the relationship between the form and its filler to "the truth" about planning a form for success in a number of different languages. Sometimes
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David
Apr 10, 2012 David rated it liked it  ·  review of another edition
Shelves: read-2012
Please don't take my three-star review the wrong way. There's absolutely nothing wrong with this book. I liked the presentation. I thought it was very clever to illustrate the end-user thought processes with callouts next to screen shots of good and bad web form examples (example: "Why do I have to enter the same information twice?").

Maybe I think about web forms more on a regular basis than your average bear. There simply wasn't anything in this book's 200 pages that I haven't already thought a
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Maria Masha
Dec 26, 2015 Maria Masha rated it really liked it  ·  review of another edition
Very useful book. A bit hard to read at times.
Nathanael (Boehm) Coyne
Good introduction to forms but not substantial enough to be a useful ongoing reference to hit developers over the head with. Many of the examples could have been additionally abstracted and analysed; the principles and guidance seemed unsubstantiated, giving the book a feeling of lack of credibility, although as I know the authors are experienced I was happy to overlook this. Others might not be so forgiving. Book could have easily been twice as long.
Laurian
May 13, 2016 Laurian rated it it was amazing  ·  review of another edition
Shelves: ux, non-fiction
Dated but really good.
Danielle Wills
Jul 06, 2013 Danielle Wills rated it it was amazing  ·  review of another edition
Really useful - a lot of things you'd already know / common sense, if you already have some background knowledge of web form usability. Still some points and tips for those that aren't new.

If you are new - great read!~
Alaeddin Hallak
Feb 22, 2015 Alaeddin Hallak rated it it was amazing  ·  review of another edition
Shelves: usability
Awesome book on Web forms usability. Short and to the point. Lots of examples and funny illustrations. I've used this book as a basis for a public presentation I gave (in Arabic).

http://vimeo.com/9488513
Melissainau
Nov 02, 2011 Melissainau rated it really liked it  ·  review of another edition
Very practical, easy to read primer
Julaine
Jun 09, 2013 Julaine rated it it was amazing  ·  review of another edition
Great, practical advice.
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  • Designing Web Navigation
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  • Neuro Web Design: What Makes Them Click?
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  • Designing Web Interfaces: Principles and Patterns for Rich Interactions
  • Designing the Obvious: A Common Sense Approach to Web Application Design
  • Prioritizing Web Usability
  • Prototyping: A Practitioner's Guide
  • Designing Social Interfaces
  • Simple and Usable Web, Mobile, and Interaction Design
  • Communicating Design: Developing Web Site Documentation for Design and Planning
  • Designing with the Mind in Mind: Simple Guide to Understanding User Interface Design Rules
  • Remote Research: Real Users, Real Time, Real Research
  • Mental Models: Aligning Design Strategy with Human Behavior
  • The User Experience Team of One: A Research and Design Survival Guide
  • Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems

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“If you force people to express an opinion, they are likely to create one just to get through your form. The problem is that opinions created on the spot are variable, as many opinion pollsters know to their cost.” 0 likes
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