Turbulence: Boeing and the State of American Workers and Managers
This timely book investigates the experiences of employees at all levels of Boeing Commercial Airplanes (BCA) during a ten-year period of dramatic organizational change. As Boeing transformed itself, workers and managers contended with repeated downsizing, shifting corporate culture, new roles for women, outsourcing, mergers, lean production, and rampant technological chan...more
Hardcover, 256 pages
Published October 12th 2010 by Yale University Press
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Just 'cause I had to read it for school doesn't mean it don't count. This is a really interesting 10-year longitudinal case study at Boeing from the mid-90's to the mid-2000's that chronicles the major changes in attitudes and values at the company during this period and their impact on the workforce. It's a microcosm of what was going on in the US business landscape in terms of outsourcing, globalization, lean production, and gender issues. The researchers had unprecedented access to Boeing's e...more
Fascinating look into the turmoil of change at Boeing, you could do a Search/Replace with a large software company here in the NW and see many parallels in how HR transformed from helpful entities to self-service that removed support systems from managers and employees. The other conclusions is the way that faddish TQM implementations and the rhetoric over "teams" was rarely sustained when you examined the the teams and their true productivity. I recommend it as a adjunct to the DuJour managemen...more