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The 2020 Workplace: How Innovative Companies Attract, Develop, and Keep Tomorrow's Employees Today

3.29  ·  Rating Details ·  160 Ratings  ·  28 Reviews
From well-respected human resources and corporate training experts Jeanne C. Meister and Karie Willyerd, a must-read guide to the innovative strategies that the best companies are using to create a workplace that the best talent chooses—both today and in 2020. In The 2020 Workplace, Meister and Willyerd offer a battle plan to start winning tomorrow’s employees today.
Hardcover, 304 pages
Published May 11th 2010 by HarperBusiness (first published May 1st 2010)
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Eric Nelson
Mar 14, 2015 Eric Nelson rated it did not like it
Shelves: read-but-unowned
In their sophomoric piece akin to novice science fiction, Meister and Willyerd simply look at the hot topics and trends in the past three years and project them into the future. The book is flawed for several reasons, mostly due to the authors� faith that the management style they describe would actually be viable in a world where shareholders demand results and hold tightly onto purse strings and employees demand a sense of real community�not just a mere online social ...more
Jul 05, 2010 E rated it it was amazing
Research-based report on what the workplace will be like in a decade

Corporate learning professionals Jeanne C. Meister and Karie Willyerd bravely predict the nature of the workplace in 2020 despite the current white-hot pace of change – or, perhaps, because of it. They base their bold prognostications on two global surveys, one asking 2,200 working professionals what they want from their employers and the other asking 300 employers how they are preparing for the future. The authors also created
Mike Steinborn
Apr 23, 2013 Mike Steinborn rated it it was amazing
The current generation coming into the workplace is significantly different that previous generations in that its members expect to be able to use the same social media technologies they use in their daily personal lives in the workplace. Companies seeking to attract and retain the best talent will not only permit this (rather than labeling such use as wasteful and unnecessary) but find ways to use these technologies to connect with and engage their employees, blurring the lines between ...more
Jul 19, 2016 Charmin rated it really liked it
Shelves: millennials
1. Your ability to expand your network and your reputation capital will depend entirely on your ability to build relationships in the virtual world.
2. Insist on learning reviews after every major customer win or loss to determine causal factors and to build a common understanding for the next customer proposal.
3. Leveraging what I learned could help others.
4. Honesty and transparency are key facets of authenticity that will need to be instituted.
5. Authenticity – a necessary component
What an informative book... There are alot of trends happening as we speak. If one isn't paying attention one will be left behind...It's all aboyt Human Capital in every sense of the word and having the backbone to gain and maintain new skils is crucial. Understanding cultural relations will be essential...actually it's NOW...

Time in "out" for collecting a paycheck... Companies want people who can produce not collect dust. This is now more than ever... people...communities...and's
Patrick Phillimore
Aug 10, 2016 Patrick Phillimore rated it did not like it
This is by far the worst book I have ever read. It was moderately offensive, full of conformation bias, anecdotal evidence, and appeals to common opinion. The below quote sums up and refutes 90% of the book.

“Our youth now love luxury. They have bad manners, contempt for authority; they show disrespect for their elders and love chatter in place of exercise; they no longer rise when elders enter the room; they contradict their parents, chatter before company; gobble up their food and tyrannize th
Sep 26, 2010 Minah rated it really liked it
The core word from this book is the age diversity in the 2020 workplace and based on that, how transparency, collaboration, personalization, and hyper connectivity intertwine well in organizations (employers, employee, and customers) is the success key point for business or even yourself as the future employer or employee. It’s very good to read how and what you have to prepare in the next 10 years.
Sep 01, 2010 Samt77 rated it did not like it
Nothing that new, recycling of existing data - reusing some of the shift matters data. Groundswell is a better book around the subject. Overall disappointing.

Data doesn't seem that global - and not reflective of the technology divide that still exists in Uk. Would also question some of the data - I'm a Generation Y yet the vast majority of my friends do not use technology at all, and are averse.
Nov 13, 2011 Sondra rated it it was ok
I found this book overall to be boring and not that introspective. It's geared toward Human Resources. I found very few of their predictions for 2020 to be that astonishing or interesting. This review is more positive and gives concrete feedback on the book
I think the boring tone of the book, kept me from really engaging.
May 22, 2015 Ryan rated it it was ok
Shelves: nonfiction, business
So THAT'S where these B.S. corporate initiatives keep coming from.

I might be a 30 year old dinosaur, but I found myself disagreeing with a lot of the conclusions of this book. It seemed that the author interpreted the cited data in a way that could only support the arguments made and didn't look at alternative answers. There were some good points about collaboration, but largely there was too much empty HR speak to get my buy-in.
Jul 09, 2016 Gerd rated it it was amazing
If you want to learn how exactly you could best position your business for success in the tech-age, check out “The 2020 Workplace” by Jeanne C. Meister and Karie Willyerd. This is an in-depth look on how industry experts use strategies to create an optimal work environment. Both authors go behind the scenes and share valuable insight on how employers are attracting and engaging employees in a changing workforce.
Apr 17, 2011 Alison rated it it was ok
Good reading for managers and HR personnel who face the intricacies of finding talented workers across generational and cultural divides. Definitely not written for the Millennials who are defining how the game is played, but rather for the Baby Boomers and/or Gen Xers tasked with recruiting, mentoring and retaining them.
Jan 25, 2016 PeterBlackCoach rated it really liked it
Fascinating book which provides a starting roadmap for both organisations and employees as to some trends and issues that will need to be addressed for the seminal changes which will occur in our workplaces as a result of changing demographics, new technologies, new expectations and gloabilisation.

Soundview Executive Book Summaries
The 2020 Workplace: How Innovative Companies Attract, Develop, and Keep Tomorrow's Employees Today by Jeanne Meister and Karie Willyerd was chosen by Soundview Executive Book Summaries as one of the Top 30 Business Books of 2010.
Helena Ruiz fabra
Mar 04, 2015 Helena Ruiz fabra rated it liked it
While searching for a new job , got the question how will be the workplace of the future in order to prepare better. The 2020 workplace book is a limited horizons canning exercise on how transparency, collaboration, personalization, and hyper connectivity intertwine well in organizations. Trends describe are currently happening and may develop fully and mainstream in the near future.
Oct 29, 2011 Kevin rated it liked it
good overview of the coming different generational norms that one must take into account when running ro managing a business in the 21st century. A little light at times but still a quick decent read.
Jan 10, 2012 Jeff rated it liked it
Honestly, I made it a little more than halfway through this one. It was a book I had to read for work. It did have a fairly good summary of the impact of social media on the emerging workplace. Might be something to reference back to, but I wasn't motivated to go "cover to cover".
Silas White
Aug 31, 2016 Silas White rated it did not like it
Some good info but generally pretty shallow. A lot of the anecdotal examples from large corporations are essentially useless, unless I suppose you happen to work there. These examples weren't made very universal. Lots of repetition and filler, especially at the end.
Nov 19, 2011 Allison rated it liked it
This is an interesting read. Makes you think about how technology and how 5 different generations in the workplace will impact and change the way we want to work, learn and gain knowledge.
Bill Zoelle
Mar 30, 2016 Bill Zoelle rated it did not like it
Two critical challenges with this book:
1. It isn't a nonfiction book as categorized.
2. Wild conjecture is stated as fact.
Jun 12, 2012 Anne rated it really liked it

Good overview of the future workplace and strategies innovative companies are using to attract and keep excellent employees.
Heather Dixon
Nov 11, 2013 Heather Dixon rated it it was amazing
Shelves: business
A must read for anyone in business...readying the workplace for the future and employee needs, expectations and their unique talents!
Shay rated it liked it
Apr 09, 2014
Neli Gacheva
Neli Gacheva rated it liked it
Jul 10, 2014
Madalina Antohe
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Feb 09, 2013
Mauro Locarnini
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Sep 01, 2013
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Aug 09, 2015
Amanda rated it really liked it
Dec 29, 2013
Caty Palau
Caty Palau rated it liked it
Oct 09, 2014
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