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Why New Systems Fail: An Insider's Guide to Successful IT Projects
by Phil Simon (Goodreads Author)
A Fortune 500 manufacturing company spent millions attempting to implement a new enterprise resource planning (ERP) system. Across the globe, a 150-employee marketing firm built and tried to implement a proprietary customer relationship management (CRM) system. For two very different companies doing two very different things, the outcomes were identical. In each case, the ...more
Paperback, 351 pages
Published February 23rd 2010 by Course Technology
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Phil Simon is a recognized technology authority. He is the award-winning author of eight management books, most recently Analytics: The Agile Way. He consults organizations on analytics, communications, strategy, data, and technology. His contributions have been featured on The Harvard Business Review, CNN, The New York Times, Fox News, and many other sites. He teaches analytics, system design, an ...moreMore about Phil Simon...