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How to Say It at Work: Putting Yourself Across w/ Power Words Phrases Body lang comm Secrets
by Jack Griffin
A practical primer on the basic building blocks od persuasive verbal and non-verbal communication. It contains the vocabulary and behavior tailored to every major work situation, from negotiating a payrise to dealing with supervisors. Also included are self-assessment tests, checklists and sample scripts.
Paperback, 416 pages
Published June 1st 1998 by Prentice Hall Press
(first published 1998)
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