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Communicating Design: Developing Web Site Documentation for Design and Planning (Voices That Matter)
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Communicating Design: Developing Web Site Documentation for Design and Planning (Voices That Matter)

3.88  ·  Rating Details ·  914 Ratings  ·  35 Reviews
Most discussion about Web design seems to focus on the creative process, yet turning concept into reality requires a strong set of deliverables--the documentation (concept model, site maps, usability reports, and more) that serves as the primary communication tool between designers and customers. The only guide devoted to just that topic is now bigger and better.

Paperback, Second Edition, 312 pages
Published September 25th 2010 by New Riders Publishing (first published July 25th 2006)
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(showing 1-30)
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Jan 22, 2012 Kara rated it really liked it  ·  review of another edition
Shelves: ia
I am a freelance information architect (sometimes called user experience designer or user interface design) who subcontracts to large ad agencies for the design portion of web site creation, usually large-scale b2b and b2c sites. I am fortunate in that I am often exposed to different approaches and uses of design deliverables, but unfortunate in that everyone seems to do it a little differently. I hoped this book -- recommended by a colleague in a different state -- could help standardize my out ...more
Jennifer Schooley
Good advice and examples for creating documentation, but much of it seemed extraneously wordy.
Mar 03, 2013 Tami rated it liked it  ·  review of another edition
Very good information. But wordy and complex. Wonder if use of color would make easier to engage
Aug 21, 2012 Pravat rated it it was ok  ·  review of another edition
Writing style is complex in which I find it little boring and hard to understand..I have to push myself to stay focused!
This is an essential cookbook on creating and presenting UX deliverables.
Clint Ribble
It's a well-written and approachable book about documenting design processes. I'm glad the topic was addressed and it's a great resource and reference when needed, but it's still a book about documentation.
This book has some helpful sections, but altogether I did not find it very useful. The author presents a lengthy and detailed description of how to present Information Architecture project deliverables to clients, but it seemed there were few opportunities for flexibility in the process he describes. If you follow this model, you might end up creating deliverables that look and function like everyone else's. Maybe that kind of consistency is needed. You may decide for yourself.

This is a minor po
Dave Emmett
Apr 20, 2010 Dave Emmett rated it it was amazing  ·  review of another edition
This is the first textbook that I’ve finished reading this year; it was assigned for my Interactive Information Design class. What I really like about it is the way it breaks down all the types of documents it discusses (things like content audits, wireframes, personas, all that good stuff) into three layers of information. So you get a good sense of what actually goes into making any of these documents at a basic level, but also at a deeper level if it’s required for your projects.

The other thi
Mar 09, 2008 Tod rated it did not like it  ·  review of another edition
Recommends it for: consultancy artists who want to call themselves web developers
Recommended to Tod by: Amazon. The bastards.
This is the least useful book ever written related to the topic of web development. I got mine at a discount price, used, and I still feel cheated. If you're looking for any conceptual tools, flexible frameworks, taxonomical systems, immediately-applicable forms or practical structures for brainstorming and project management, you won't find them here. What you will find is a stream-of-consciousness of what-if scenarios, and tons of illustrations resembling abstract art more than anything else. ...more
May 30, 2010 Peter rated it it was ok  ·  review of another edition
I read this book mostly for the last section of the book on Design (truthfully, I skipped the first two sections). I was specifically interested in Site Maps and Wireframes. The info was light, and didn't talk as much about the process of creating the maps/wireframes as I would have liked, and when it did, I sorta disagreed with the approach.

I think the biggest disconnect for me was that the book felt like it was focused on being used in a waterfall-based environment, and I lean more towards agi
If you need to present ideas on a web site to others, this is your book. Covers the processes of creating web-related documents in a comprehensive manner. It's focused on the documents, but also lets you know how to approach them, what to watch out for, how they work with each other, and how they fit into the processes of developing and designing a website. It covers each document in a similar way and from a layered approach, rather than a 'always do it this way' style. It's easy to read, but th ...more
Went through the first 2/3 of the book in an hour. Nothing new for me, but a concise path through documentation of usability and strategy. Slowed down and read through last third on design of site including flow charts and wireframes. I like these chapters better than other books I've read on flow charts.
Jun 11, 2014 Sarah rated it it was ok  ·  review of another edition
This one is for those with at least some experience in the web development field. It gets more technical. Lots of detail and personal experience tips from the author.

The author is a geek who loves comics and uses them in example and analogies throughout the book, which I thought I'd find endearing (I like them too), but instead, it was just kind of annoying.
Jul 18, 2014 Matt rated it really liked it  ·  review of another edition
You'd be forgiven for thinking that this book would go out of date very quickly - but I still find it useful. It's well written and full of neat ways of doing things. It's perhaps lacking Lean UX thinking (which seems all the rage these days) and responsive documentation, but the base principals are there for lot of concepts.
Fritz Desir
Oct 05, 2010 Fritz Desir rated it really liked it  ·  review of another edition
Excellent book on a too overlooked subject. Read some time ago but still have it very much dog-eared on my desk. If you didn't the 2nd edition is out, have it can't wait to dog-ear it! Kudos @brownorama (Dan Brown, the author)
Ej Yoo
Oct 25, 2013 Ej Yoo rated it really liked it  ·  review of another edition
한국어로 번역된 책의 이름은 'UX Design communication'이다.
이 책을 번역한 사람이 실무에서 활동중인 분들 이기에 이 책은 실제로 웹디자인을 행하는 실무중심의 디자이너에게 체계적 지식을 제공해 주고있는것 같다. 특히 디자이너의 취약점인 기획을 하고 체계적인 방법을 적용하며 최종 결과를 커뮤니케이션하는 문서작성을 매우 구체적으로 보여주고 있다.
Nov 13, 2011 Michelle rated it really liked it  ·  review of another edition
Like so many introductory level books, I wish I'd read it sooner. Nevertheless if you're just starting out in UX design, this will walk you through all the deliverables you're likely to create (or encounter) in your work.
Michael Ryan
good book. useful stuff about personas, segmentation and usability reports and things. for smaller websites you could slip some of these things to v2 if you are coming under time pressure. that could be useful.
Sara S.
Apr 08, 2008 Sara S. rated it really liked it  ·  review of another edition
Very practical reference for documenting web development deliverables
Sep 21, 2009 Chiel rated it liked it  ·  review of another edition
Shelves: study, design, cmd
Good explanation of the design deliverables in a design proces. I must say I would've liked some better life examples..
Dec 30, 2009 Lana rated it really liked it  ·  review of another edition
Shelves: ux
The most useful ideas I got from this book were: how to effectively involve stakeholders in the design process, and how to successfully facilitate review meetings.
Aug 29, 2007 Andrienne rated it it was amazing  ·  review of another edition
Excellent book!
Oct 20, 2008 Travis rated it really liked it  ·  review of another edition
Thourough and solid overview of website design documentation - with excellent heads up on presenting and leading meetings to review said documentation.
Mar 14, 2011 Daniel is currently reading it  ·  review of another edition
Peguei da Talk hoje, para fazer um job sobre planejamento.
Karin Curkowicz
Feb 01, 2017 Karin Curkowicz rated it it was amazing
Great HOW-To Book
great reference book for anyone working on the web.
Nov 17, 2007 lindn rated it it was amazing  ·  review of another edition
Shelves: design-ux
One of my most favorite UX reference books.
recommended by Jennifer Bove. Learn to wire frame ++
May 01, 2013 Scurry rated it really liked it  ·  review of another edition
A great resource for both seasoned and novice designers. A lot of tips and examples of good business practice to aid the designer in communicating effectively and maintaining good project management.
Aug 02, 2012 Chas rated it liked it  ·  review of another edition
Only skimmed myself but good if you have content (or other non technical) people whom you need to train to manage web projects. Good, clear entry-level stuff ..
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