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You Said What: The Most Hilarious Things People Say When They Call an Airlines Call Center
by V. J. Starr
Author Valerie Ralph's book, "You Said What " takes the reader on a hilarious trip to the other side of Customer Service. She reveals the comical, uncommon and sometimes sad things people say when speaking with customer service representatives.
Paperback, 112 pages
Published August 26th 2009 by Authorhouse
(first published August 1st 2009)
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