Technology Training in Libraries sparkles with author Sarah Houghton-Jan's well deserved reputation for jargon-free, plain-talking, and humorously honest help for readers: "...having staff members who are not adequately trained in technology trying to support library users is like having a cardboard egg carton holding up an SUV," she suggests (p. 5) in a statement that could easily be applied to workers in many other organizations.

The book, in fact, offers plenty for those More...

Not what I expected. Aimed at technology training for library staff, not the public. Liked the idea of a technology petting zoo. And creating my own technology skill list. Also timely for my brainstorming meeting on "23 Things".