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Fierce Conversations: Achieving Sucess at Work and in Life One Conversation at a Time

3.99  ·  Rating Details ·  2,576 Ratings  ·  238 Reviews
The Wall Street Journal bestseller, now with new material.
The master teacher of positive change through powerful communication, Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through t
ebook, 320 pages
Published January 1st 2004 by Berkley Books (first published 2002)
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  • Fierce Conversations by Susan Scott
    Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time
    Release date: May 02, 2017
    The master teacher of positive change through powerful communication, Susan Scott, wants her readers to succeed. To do that, she explains, one must tr ...more

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    Availability: 25 copies available, 503 people requesting

    Giveaway dates: Feb 13 - Feb 27, 2017

    Countries available: US

    Format: Print Book

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    (showing 1-30)
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    Sep 08, 2012 Jan rated it it was amazing  ·  review of another edition
    Shelves: 2012
    Of all the professional books I've read in my life, this is the one I would list at the very top, as the one I should have read 27 years ago as I was just launching a career in educational leadership. No, let me take that back. This is the book I should have read 33 years ago when I became a mother. Hmmmmm.... In fact, this is the book I should have read 40 years ago as I was launching my first marriage. Wait--let me try one more time: This is the book I should have read 50 years ago as I began ...more
    Aug 26, 2009 Meghan rated it really liked it  ·  review of another edition
    The ideas and action items provided in this book were thought-provoking and helpful; however, I felt most of the examples were tailored to readers in management roles at companies. I just couldn't relate to those ideas (hence the 4 instead of 5 star rating).

    The stories and information I could relate to were fantastic, if shocking. It was hard to sit and honestly think about how I have conversations with people. I realized a lot of the time I am practicing bad conversation tactics and enter with
    Ben Lall
    Jun 23, 2008 Ben Lall rated it it was amazing  ·  review of another edition
    Shelves: relationships
    I discovered this book while browsing through the shelves at the Chapters bookstore at 401 and Kennedy in Toronto. As I flipped through the book I came across this snippet that mentioned a newly married couple. The first weekend the wife wanted to talk about their relationship, the husband relented. The next weekend once again the wife wanted to sit and talk about their relationship, the following weekend it was the same thing. Now the man began to wonder 'Hey this is not what I want.' 'What's g ...more
    Jen Schroeder
    This is one that the "leadership team" recently read at work. I usually try to read those pretty quick so that I know what management may be trying on us next.... :)

    Anyway, at first I thought it was going to be a pretty boring and standard "well duh" management book - i.e. have "real" and "honest" conversations at work and it will be more productive for all involved..... Which was, well, pretty much what it was.

    However, I did get a couple of gems out of it here and there, so I would recommend i
    Alissa Thorne
    This book is probably better than I think it is. To me, there is no great revelation in the importance of having fiercely authentic conversations. Moreover, I feel that the language was targeted at a different audience. As a result, while all of the ideas were generally agreeable, there was very little that really resonated with me personally.

    My opinion may have also been heavily influenced by the voice of the author who did the reading. The so earnest and maternal intonation just rubbed me the
    Sep 22, 2008 Anne rated it did not like it  ·  review of another edition
    Shelves: 2008
    Ugh, this was a hard book to get through. There are too many ideas, it's hard to pick out one that will work. Also, this lady thinks she's awesome and wants to tell you all about how awesome she is. She isn't awesome.
    Mar 28, 2012 Brandon rated it it was amazing  ·  review of another edition
    Incredibly insightful. After reading I've decided to buy a copy for each of my coworkers for christmas. Thank you Susan Scott!
    Jul 25, 2012 Carrie rated it really liked it  ·  review of another edition
    Fierce Conversations, Inc is a company that works with business and industry CEOs to help them be more effective leaders and build more effective teams. Over the years, workshop attendees encouraged Susan Scott, the CEO of the company, to publish a book to spread her message and help more people engage in “fierce conversations.” To clarify, “fierce conversations” are not yelling, screaming, throwing matches. They are not verbal battles. “Fierce conversations” are robust, intense, passionate, aut ...more
    Amanda Samaha
    Feb 05, 2014 Amanda Samaha rated it really liked it  ·  review of another edition
    This book was recommended as a good read if you liked "Lean In" by Sheryl Sandberg. Although I didn't like it as much as Sandberg book, Scott's principles for having real, focused, and direct conversations with people spoke to me. The book was a bit repetitive and I found some of the anecdotes hard to relate to because so many of them were about CEOs of companies. However, I began to appreciate the idea that, no matter what level you are in at a company, school, or organization; your voice is im ...more
    Jun 28, 2013 Cheryl rated it it was amazing  ·  review of another edition
    Shelves: leadership-books
    Phenomenal! One of the best books I've ever read on leadership. It will go on my "read once-a-year" list for sure.

    This book is practical, practical, practical. She gives amazing tips and assignments to help you assimilate the information into your mind, heart and life. So good.

    A fierce conversation is not a mean conversation. It is "one in which we come out from behind ourselves into the conversation and make it real." "In a fierce conversation there is neither a struggle for approval nor an att
    John Overman
    Sep 23, 2013 John Overman rated it it was amazing  ·  review of another edition
    I had the great pleasure of listening to this audiobook while driving to and from work.

    Susan Scott provides a comprehensive approach to having meaningful dialogue with others "one conversation at a time." She identifies seven key principles and illustrates each with real-life examples. In one case, a CEO must confront his sales team in order to increase collective aims without discouraging individual competitiveness. In another case, Susan herself shares a unique insight while working as a secre
    Mar 25, 2012 Donna rated it really liked it  ·  review of another edition
    Scott puts forth some interesting models to use for tough conversations at work, but though she tries hard to advocate for these same type of conversations in personal relationships, I don't agree with her. Being honest, facing tough issues head on with someone, is important in some situations, but you have to know when to back off a bit and Scott advocates going directly, hard forward all the time it seems.

    I did find some of her models helpful for the times when you need to face tough conversat
    Margaret Zhang
    Sep 26, 2011 Margaret Zhang rated it really liked it  ·  review of another edition
    Recommends it for: Anyone! And especially leaders or leaders-in-training
    A quick, easy, but nonetheless worthwhile read. The basic premise is that each relationship is made up almost solely of the conversations between the parties. The rest of the book tells you how to make those conversations ones that promote integrity and authenticity.

    Since I read it without trying too hard too put it into practice right away, the immediate effect is limited on whether its principles and techniques are effective. My hunch is that they are very effective... For me, having read quit
    Lee Anne
    A so-so business/personal relationship book that encourages you to be completely honest and ask probing questions to get to the real issue in your conversations with others. A little touchy feely, easier said than done (on the honesty part, anyway), but it did give me some good ideas for asking the right questions.

    The author inserts too much of her life into the advice--it may be easy and affordable for her to take a retreat and really think about things, or wake up at 4 to sip tea and meditate
    Read parts of it as a curriculum requirements. it force you to questions your entire life and makes you feel unease to do so if your it already lost its balance. Any book that does this is worth reading!!!! I cant wait to re-read it in better situations!
    Leanna Aker
    Dec 17, 2016 Leanna Aker rated it it was amazing  ·  review of another edition
    *sigh.* I was going to rank this 4 stars, but had to admit it was a 5. So much of this resonated with me, yet so much of me is still not ready to have the fierce conversations I need to have. But the book made me realize this.

    Prepare for an in-your-face gut check. The message is...quit sleepwalking and say what needs to be is why, and here is how.

    María Rivas
    Feb 20, 2017 María Rivas rated it really liked it  ·  review of another edition
    Susan Scott in "Fierce Conversations" invites us to come out from behind ourselves and have meaningful conversations in which we can learn from each other, get to the core, and successfully move forward. She shows us her tact, technique, and wisdom. Cheers to all of those daily fierce conversations that help us define our personal and professional meaning in life!
    Nov 08, 2016 Melinda rated it it was amazing  ·  review of another edition
    I'm not sure I can say I am finished with this book. I'm floored. I'm frightened. I'm excited. Relationships succeed and fail one conversation at a time. The material in this book, put into diligent practice, can change lives and businesses.
    Feb 12, 2017 Terry rated it it was amazing  ·  review of another edition
    Shelves: coaching, business
    This one made me slow down and dig in. It is too early to be be both concise and articulate, but I will be back to read this one again!
    Feb 18, 2017 Aunt rated it did not like it  ·  review of another edition
    Did not hold my interest. Did not finish.
    Alejandro Saucedo
    Life changing. One of the best books I've read. I definitely recommend it.
    Eliot Burdett
    Jan 25, 2017 Eliot Burdett rated it it was amazing  ·  review of another edition
    Basics of direct, honest and effective communications.
    Shari Hardinger
    Jan 29, 2017 Shari Hardinger rated it it was amazing  ·  review of another edition
    An excellent "How to" in having difficult conversations with powerful results.
    There were some good thoughts here...but I must emphasize the use of "some". The majority of the text was incessant, word-for-word repetition of previously-stated arguments and clichéd bits of description that dragged the book on about 100 pages longer than it needed to be.
    I suggest this be read with a questioning mind; the fundamental principles here are intriguing and potentially useful, but seem pretty heavily geared towards the "straight corporate American extrovert". The oft-repeated bit o
    A little intense...I should have gotten the hint from the 'fierce' title...but I'm intrigued enough to pay more attention and try a few things out. Some fun Seattle connections and stories which also made it more fun to read.
    Jon Barr
    Oct 09, 2016 Jon Barr rated it really liked it  ·  review of another edition
    Wow. This was a challenging book! I think I have been able to make some progress toward fierceness, but I know I could benefit from a re-read.

    This would be an excellent book for any team, but it will work best with everyone reading it together.
    "Fierce Conversations" would fit comfortably on the shelf beside "Change Anything: The New Science of Personal Success" and "Never Eat Alone".

    By 'fierce conversations' the author is referring to conversations people need to have in order for relationships and projects to move forward in a desirable way. The opposite of a 'fierce conversation' would be stuffing it and trying to get by, or having conversations that don't say what needs to be said in a productive way.

    The author is a consultant to
    Aug 13, 2014 Maria rated it really liked it  ·  review of another edition
    Fierce Conversations is a good book for me to read (and read again) because I naturally avoid conflict and difficult conversations. I appreciate the step-by-step suggestions for guiding such conversations, and I like that Susan Scott relates the same skills to both business and personal conversations. Unfortunately, the majority of the anecdotes that illustrate these skills involve business situations, and most of those involve a leader initiating a conversation with his or her employees. It wou ...more
    One of the advantages of having a wife pursue a graduate degree is that you can pick the interesting books to read from her pile of assigned books while bypassing the rest.

    When I noticed my wife reading Fierce Conversations, I was immediately interested. The text purported to summarize author and seasoned facilitator Susan Scott's methods and best practices in helping communicate more effectively, including breaking through on tough, seemingly intractable issues. While Fierce Conversations has c
    Tracey Allen at Carpe Librum
    I just finished reading Fierce Conversations and it was really quite good. 'Fierce conversations is a style of conducting business, an attitude, a way of life'. Susan Scott is a Communications expert and has spent 16 years helping clients improve their conversations, and the book contains many case studies from CEOs who have engaged her services. Many of these were quite entertaining, and great eye openers.

    Much of the book is guff, but there are pearls of wisdom scattered amongst the pages, and
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