false 72722 http://photo.goodreads.com/books/1170818457m/72722.jpg http://photo.goodreads.com/books/1170818457s/72722.jpg The Nordstrom Way is a classic guide to great customer service. This new book replaces The Nordstrom Way with an even more practical guide to becoming the “Nordstrom” of your industry. Designed for customer service managers and trainers, as well as business owners, it’s an invaluable resource for designing your own programs and initiatives. The authors not only explain the principles of the world’s best customer service company, they also show you how to implement them in your own organization. The Nordstrom Way to Customer Service Excellence will help your business make customers its number one concern, and help make your business number one in your industry.]]> 72722 1 70394 8 3 2005 The Nordstrom Way to Customer Service Excellence: A Handbook For Implementing Great Service in Your Organization total:13|5:4|4:5|3:4|2:0|1:0| 13 52 27 0 27429 3.30 73 24 80656551 2768195 72722 0471702862 9780471702863 0 http://photo.goodreads.com/books/1170818457m/72722.jpg http://photo.goodreads.com/books/1170818457s/72722.jpg http://www.goodreads.com/book/show/72722.The_Nordstrom_Way_to_Customer_Service_Excellence_A_Handbook_For_Implementing_Great_Service_in_Your_Organization 4.00 13 The Nordstrom Way is a classic guide to great customer service. This new book replaces The Nordstrom Way with an even more practical guide to becoming the “Nordstrom” of your industry. Designed for customer service managers and trainers, as well as business owners, it’s an invaluable resource for designing your own programs and initiatives. The authors not only explain the principles of the world’s best customer service company, they also show you how to implement them in your own organization. The Nordstrom Way to Customer Service Excellence will help your business make customers its number one concern, and help make your business number one in your industry.]]> 2005 4 0 false Sun Dec 13 00:00:00 -0800 2009 Fri Dec 11 08:39:55 -0800 2009 Mon Dec 14 14:09:10 -0800 2009 77784371 2940370 72722 0471702862 9780471702863 0 http://photo.goodreads.com/books/1170818457m/72722.jpg http://photo.goodreads.com/books/1170818457s/72722.jpg http://www.goodreads.com/book/show/72722.The_Nordstrom_Way_to_Customer_Service_Excellence_A_Handbook_For_Implementing_Great_Service_in_Your_Organization 4.00 13 The Nordstrom Way is a classic guide to great customer service. This new book replaces The Nordstrom Way with an even more practical guide to becoming the “Nordstrom” of your industry. Designed for customer service managers and trainers, as well as business owners, it’s an invaluable resource for designing your own programs and initiatives. The authors not only explain the principles of the world’s best customer service company, they also show you how to implement them in your own organization. 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The authors not only explain the principles of the world’s best customer service company, they also show you how to implement them in your own organization. The Nordstrom Way to Customer Service Excellence will help your business make customers its number one concern, and help make your business number one in your industry.]]> 2005 5 0 false Tue Nov 03 07:59:28 -0800 2009 Tue Nov 03 07:59:28 -0800 2009 74933407 548821 72722 0471702862 9780471702863 0 http://photo.goodreads.com/books/1170818457m/72722.jpg http://photo.goodreads.com/books/1170818457s/72722.jpg http://www.goodreads.com/book/show/72722.The_Nordstrom_Way_to_Customer_Service_Excellence_A_Handbook_For_Implementing_Great_Service_in_Your_Organization 4.00 13 The Nordstrom Way is a classic guide to great customer service. This new book replaces The Nordstrom Way with an even more practical guide to becoming the “Nordstrom” of your industry. Designed for customer service managers and trainers, as well as business owners, it’s an invaluable resource for designing your own programs and initiatives. The authors not only explain the principles of the world’s best customer service company, they also show you how to implement them in your own organization. The Nordstrom Way to Customer Service Excellence will help your business make customers its number one concern, and help make your business number one in your industry.]]> 2005 0 0 false Sun Oct 18 12:24:06 -0700 2009 Sun Oct 18 12:24:06 -0700 2009 72071421 681080 72722 0471702862 9780471702863 0 http://photo.goodreads.com/books/1170818457m/72722.jpg http://photo.goodreads.com/books/1170818457s/72722.jpg http://www.goodreads.com/book/show/72722.The_Nordstrom_Way_to_Customer_Service_Excellence_A_Handbook_For_Implementing_Great_Service_in_Your_Organization 4.00 13 The Nordstrom Way is a classic guide to great customer service. This new book replaces The Nordstrom Way with an even more practical guide to becoming the “Nordstrom” of your industry. Designed for customer service managers and trainers, as well as business owners, it’s an invaluable resource for designing your own programs and initiatives. The authors not only explain the principles of the world’s best customer service company, they also show you how to implement them in your own organization. The Nordstrom Way to Customer Service Excellence will help your business make customers its number one concern, and help make your business number one in your industry.]]> 2005 0 0 false Mon Sep 21 20:19:08 -0700 2009 Mon Sep 21 20:19:08 -0700 2009 68593650 1530890 72722 0471702862 9780471702863 0 http://photo.goodreads.com/books/1170818457m/72722.jpg http://photo.goodreads.com/books/1170818457s/72722.jpg http://www.goodreads.com/book/show/72722.The_Nordstrom_Way_to_Customer_Service_Excellence_A_Handbook_For_Implementing_Great_Service_in_Your_Organization 4.00 13 The Nordstrom Way is a classic guide to great customer service. This new book replaces The Nordstrom Way with an even more practical guide to becoming the “Nordstrom” of your industry. Designed for customer service managers and trainers, as well as business owners, it’s an invaluable resource for designing your own programs and initiatives. The authors not only explain the principles of the world’s best customer service company, they also show you how to implement them in your own organization. The Nordstrom Way to Customer Service Excellence will help your business make customers its number one concern, and help make your business number one in your industry.]]> 2005 5 0 false Sun Aug 23 15:11:14 -0700 2009 Sun Aug 23 15:11:14 -0700 2009 62280006 1323641 72722 0471702862 9780471702863 0 http://photo.goodreads.com/books/1170818457m/72722.jpg http://photo.goodreads.com/books/1170818457s/72722.jpg http://www.goodreads.com/book/show/72722.The_Nordstrom_Way_to_Customer_Service_Excellence_A_Handbook_For_Implementing_Great_Service_in_Your_Organization 4.00 13 The Nordstrom Way is a classic guide to great customer service. This new book replaces The Nordstrom Way with an even more practical guide to becoming the “Nordstrom” of your industry. Designed for customer service managers and trainers, as well as business owners, it’s an invaluable resource for designing your own programs and initiatives. The authors not only explain the principles of the world’s best customer service company, they also show you how to implement them in your own organization. The Nordstrom Way to Customer Service Excellence will help your business make customers its number one concern, and help make your business number one in your industry.]]> 2005 3 0 false Sat Jul 25 19:33:26 -0700 2009 Sun Jul 05 20:06:27 -0700 2009 Sat Jul 25 19:33:26 -0700 2009 60601820 212868 72722 0471702862 9780471702863 0 http://photo.goodreads.com/books/1170818457m/72722.jpg http://photo.goodreads.com/books/1170818457s/72722.jpg http://www.goodreads.com/book/show/72722.The_Nordstrom_Way_to_Customer_Service_Excellence_A_Handbook_For_Implementing_Great_Service_in_Your_Organization 4.00 13 The Nordstrom Way is a classic guide to great customer service. This new book replaces The Nordstrom Way with an even more practical guide to becoming the “Nordstrom” of your industry. Designed for customer service managers and trainers, as well as business owners, it’s an invaluable resource for designing your own programs and initiatives. The authors not only explain the principles of the world’s best customer service company, they also show you how to implement them in your own organization. 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The authors not only explain the principles of the world’s best customer service company, they also show you how to implement them in your own organization. The Nordstrom Way to Customer Service Excellence will help your business make customers its number one concern, and help make your business number one in your industry.]]> 2005 0 0 false Sat Jun 20 06:08:50 -0700 2009 Sat Jun 20 06:08:50 -0700 2009 53636694 760917 72722 0471702862 9780471702863 0 http://photo.goodreads.com/books/1170818457m/72722.jpg http://photo.goodreads.com/books/1170818457s/72722.jpg http://www.goodreads.com/book/show/72722.The_Nordstrom_Way_to_Customer_Service_Excellence_A_Handbook_For_Implementing_Great_Service_in_Your_Organization 4.00 13 The Nordstrom Way is a classic guide to great customer service. This new book replaces The Nordstrom Way with an even more practical guide to becoming the “Nordstrom” of your industry. Designed for customer service managers and trainers, as well as business owners, it’s an invaluable resource for designing your own programs and initiatives. The authors not only explain the principles of the world’s best customer service company, they also show you how to implement them in your own organization. The Nordstrom Way to Customer Service Excellence will help your business make customers its number one concern, and help make your business number one in your industry.]]> 2005 0 0 false Wed Apr 22 14:39:56 -0700 2009 Wed Apr 22 14:39:56 -0700 2009 46561103 1424566 72722 0471702862 9780471702863 0 http://photo.goodreads.com/books/1170818457m/72722.jpg http://photo.goodreads.com/books/1170818457s/72722.jpg http://www.goodreads.com/book/show/72722.The_Nordstrom_Way_to_Customer_Service_Excellence_A_Handbook_For_Implementing_Great_Service_in_Your_Organization 4.00 13 The Nordstrom Way is a classic guide to great customer service. This new book replaces The Nordstrom Way with an even more practical guide to becoming the “Nordstrom” of your industry. Designed for customer service managers and trainers, as well as business owners, it’s an invaluable resource for designing your own programs and initiatives. The authors not only explain the principles of the world’s best customer service company, they also show you how to implement them in your own organization. The Nordstrom Way to Customer Service Excellence will help your business make customers its number one concern, and help make your business number one in your industry.]]> 2005 0 0 false Mon Feb 16 15:45:38 -0800 2009 Mon Feb 16 15:45:38 -0800 2009 43788594 1937017 72722 0471702862 9780471702863 0 http://photo.goodreads.com/books/1170818457m/72722.jpg http://photo.goodreads.com/books/1170818457s/72722.jpg http://www.goodreads.com/book/show/72722.The_Nordstrom_Way_to_Customer_Service_Excellence_A_Handbook_For_Implementing_Great_Service_in_Your_Organization 4.00 13 The Nordstrom Way is a classic guide to great customer service. This new book replaces The Nordstrom Way with an even more practical guide to becoming the “Nordstrom” of your industry. Designed for customer service managers and trainers, as well as business owners, it’s an invaluable resource for designing your own programs and initiatives. The authors not only explain the principles of the world’s best customer service company, they also show you how to implement them in your own organization. The Nordstrom Way to Customer Service Excellence will help your business make customers its number one concern, and help make your business number one in your industry.]]> 2005 0 0 false Wed Jan 21 01:49:01 -0800 2009 Wed Jan 21 01:49:01 -0800 2009 39923543 173071 72722 0471702862 9780471702863 0 http://photo.goodreads.com/books/1170818457m/72722.jpg http://photo.goodreads.com/books/1170818457s/72722.jpg http://www.goodreads.com/book/show/72722.The_Nordstrom_Way_to_Customer_Service_Excellence_A_Handbook_For_Implementing_Great_Service_in_Your_Organization 4.00 13 The Nordstrom Way is a classic guide to great customer service. This new book replaces The Nordstrom Way with an even more practical guide to becoming the “Nordstrom” of your industry. Designed for customer service managers and trainers, as well as business owners, it’s an invaluable resource for designing your own programs and initiatives. The authors not only explain the principles of the world’s best customer service company, they also show you how to implement them in your own organization. The Nordstrom Way to Customer Service Excellence will help your business make customers its number one concern, and help make your business number one in your industry.]]> 2005 0 0 false Thu Dec 11 21:31:00 -0800 2008 Thu Dec 11 21:31:00 -0800 2008 39582815 1784444 72722 0471702862 9780471702863 0 http://photo.goodreads.com/books/1170818457m/72722.jpg http://photo.goodreads.com/books/1170818457s/72722.jpg http://www.goodreads.com/book/show/72722.The_Nordstrom_Way_to_Customer_Service_Excellence_A_Handbook_For_Implementing_Great_Service_in_Your_Organization 4.00 13 The Nordstrom Way is a classic guide to great customer service. This new book replaces The Nordstrom Way with an even more practical guide to becoming the “Nordstrom” of your industry. Designed for customer service managers and trainers, as well as business owners, it’s an invaluable resource for designing your own programs and initiatives. The authors not only explain the principles of the world’s best customer service company, they also show you how to implement them in your own organization. The Nordstrom Way to Customer Service Excellence will help your business make customers its number one concern, and help make your business number one in your industry.]]> 2005 0 0 false Mon Dec 08 05:47:22 -0800 2008 Mon Dec 08 05:47:22 -0800 2008 36471805 1666908 72722 0471702862 9780471702863 0 http://photo.goodreads.com/books/1170818457m/72722.jpg http://photo.goodreads.com/books/1170818457s/72722.jpg http://www.goodreads.com/book/show/72722.The_Nordstrom_Way_to_Customer_Service_Excellence_A_Handbook_For_Implementing_Great_Service_in_Your_Organization 4.00 13 The Nordstrom Way is a classic guide to great customer service. This new book replaces The Nordstrom Way with an even more practical guide to becoming the “Nordstrom” of your industry. Designed for customer service managers and trainers, as well as business owners, it’s an invaluable resource for designing your own programs and initiatives. The authors not only explain the principles of the world’s best customer service company, they also show you how to implement them in your own organization. The Nordstrom Way to Customer Service Excellence will help your business make customers its number one concern, and help make your business number one in your industry.]]> 2005 4 0 false Wed Oct 29 07:24:14 -0700 2008 Wed Oct 29 07:24:17 -0700 2008 36267835 1133091 72722 0471702862 9780471702863 0 http://photo.goodreads.com/books/1170818457m/72722.jpg http://photo.goodreads.com/books/1170818457s/72722.jpg http://www.goodreads.com/book/show/72722.The_Nordstrom_Way_to_Customer_Service_Excellence_A_Handbook_For_Implementing_Great_Service_in_Your_Organization 4.00 13 The Nordstrom Way is a classic guide to great customer service. This new book replaces The Nordstrom Way with an even more practical guide to becoming the “Nordstrom” of your industry. Designed for customer service managers and trainers, as well as business owners, it’s an invaluable resource for designing your own programs and initiatives. The authors not only explain the principles of the world’s best customer service company, they also show you how to implement them in your own organization. The Nordstrom Way to Customer Service Excellence will help your business make customers its number one concern, and help make your business number one in your industry.]]> 2005 0 0 false Sun Oct 26 18:39:21 -0700 2008 Sun Oct 26 18:39:21 -0700 2008 32976198 1528438 72722 0471702862 9780471702863 0 http://photo.goodreads.com/books/1170818457m/72722.jpg http://photo.goodreads.com/books/1170818457s/72722.jpg http://www.goodreads.com/book/show/72722.The_Nordstrom_Way_to_Customer_Service_Excellence_A_Handbook_For_Implementing_Great_Service_in_Your_Organization 4.00 13 The Nordstrom Way is a classic guide to great customer service. This new book replaces The Nordstrom Way with an even more practical guide to becoming the “Nordstrom” of your industry. Designed for customer service managers and trainers, as well as business owners, it’s an invaluable resource for designing your own programs and initiatives. The authors not only explain the principles of the world’s best customer service company, they also show you how to implement them in your own organization. The Nordstrom Way to Customer Service Excellence will help your business make customers its number one concern, and help make your business number one in your industry.]]> 2005 0 0 false Mon Sep 15 21:04:42 -0700 2008 Mon Sep 15 21:04:42 -0700 2008 32935623 1528958 72722 0471702862 9780471702863 0 http://photo.goodreads.com/books/1170818457m/72722.jpg http://photo.goodreads.com/books/1170818457s/72722.jpg http://www.goodreads.com/book/show/72722.The_Nordstrom_Way_to_Customer_Service_Excellence_A_Handbook_For_Implementing_Great_Service_in_Your_Organization 4.00 13 The Nordstrom Way is a classic guide to great customer service. This new book replaces The Nordstrom Way with an even more practical guide to becoming the “Nordstrom” of your industry. Designed for customer service managers and trainers, as well as business owners, it’s an invaluable resource for designing your own programs and initiatives. The authors not only explain the principles of the world’s best customer service company, they also show you how to implement them in your own organization. The Nordstrom Way to Customer Service Excellence will help your business make customers its number one concern, and help make your business number one in your industry.]]> 2005 0 0 false Mon Sep 15 12:19:18 -0700 2008 Mon Sep 15 12:19:18 -0700 2008 31603869 960271 72722 0471702862 9780471702863 0 http://photo.goodreads.com/books/1170818457m/72722.jpg http://photo.goodreads.com/books/1170818457s/72722.jpg http://www.goodreads.com/book/show/72722.The_Nordstrom_Way_to_Customer_Service_Excellence_A_Handbook_For_Implementing_Great_Service_in_Your_Organization 4.00 13 The Nordstrom Way is a classic guide to great customer service. This new book replaces The Nordstrom Way with an even more practical guide to becoming the “Nordstrom” of your industry. Designed for customer service managers and trainers, as well as business owners, it’s an invaluable resource for designing your own programs and initiatives. The authors not only explain the principles of the world’s best customer service company, they also show you how to implement them in your own organization. The Nordstrom Way to Customer Service Excellence will help your business make customers its number one concern, and help make your business number one in your industry.]]> 2005 3 0 false Sat Dec 20 14:34:58 -0800 2008 Sat Aug 30 14:26:20 -0700 2008 Sat Dec 20 14:34:58 -0800 2008 30758557 569744 72722 0471702862 9780471702863 0 http://photo.goodreads.com/books/1170818457m/72722.jpg http://photo.goodreads.com/books/1170818457s/72722.jpg http://www.goodreads.com/book/show/72722.The_Nordstrom_Way_to_Customer_Service_Excellence_A_Handbook_For_Implementing_Great_Service_in_Your_Organization 4.00 13 The Nordstrom Way is a classic guide to great customer service. This new book replaces The Nordstrom Way with an even more practical guide to becoming the “Nordstrom” of your industry. Designed for customer service managers and trainers, as well as business owners, it’s an invaluable resource for designing your own programs and initiatives. The authors not only explain the principles of the world’s best customer service company, they also show you how to implement them in your own organization. The Nordstrom Way to Customer Service Excellence will help your business make customers its number one concern, and help make your business number one in your industry.]]> 2005 5 0 false Sun Oct 12 11:35:58 -0700 2008 Wed Aug 20 23:38:40 -0700 2008 Sun Oct 12 11:35:58 -0700 2008 8 http://www.goodreads.com/book_link/follow/8?book_id=72722