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Total Quality Essentials
Apply Total Quality and reap the benefits in your company quickly with this clear, concise guide to key points. Written especially for busy executives with no time to waste deciphering jargon, this book takes you straight to the heart of Total Quality and shows you how to: apply the famous Hoshin Kanri Planning Process; manage key processes in both manufacturing, sales, an ...more
Hardcover, 362 pages
Published September 1st 1998 by McGraw-Hill Professional Publishing
(first published 1998)
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