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Salesforce.Com Secrets of Success: Best Practices for Growth and Profitability
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Salesforce.Com Secrets of Success: Best Practices for Growth and Profitability

3.93 of 5 stars 3.93  ·  rating details  ·  14 ratings  ·  2 reviews
Drive Better Productivity and Increase Saleswith Salesforce.com-Starting "Now" "Discover Real-World Best Practices"--"Without Paying Expensive Consultants" You're investing in Salesforce.com for one reason: to drive major performance improvements across your entire organization. "Salesforce.com(R) Secrets of Success" will help you do just that. Drawing on his experience wi...more
Paperback, 504 pages
Published May 5th 2009 by Prentice Hall (first published 2009)
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Michael
Probably too dense for anyone new to Salesforce.com, but extremely valuable for CRM implementation at a large or medium-sized company. The author is clearly an expert with plenty of major projects under his belt. Due to the complexity of both the book and Salesforce configuration, this will be helpful for small business but should not be the first point of reference.
James
Dec 13, 2009 James is currently reading it
Shelves: business
..very dense and comprehensive - maybe too much so for my requirements.
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