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The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment
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The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment

3.84 of 5 stars 3.84  ·  rating details  ·  219 ratings  ·  16 reviews
The creators of the revolutionary performance management tool called the Balanced Scorecard introduce a new approach that makes strategy a continuous process owned not just by top management, but by everyone. In The Strategy-Focused Organization, Robert Kaplan and David Norton share the results of ten years of learning and research into more than 200 companies that have im ...more
Hardcover, 416 pages
Published September 29th 2000 by Harvard Business Review Press (first published September 2000)
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Lori Grant
A must-read book on execution for knowledge workers, managers, executives, and entrepreneurs.
Dec 02, 2009 Phillip rated it 5 of 5 stars
Recommended to Phillip by:
Kaplan and Norton invented the Balanced Scorecard, and this sequel tells how to implement changes the balanced scorecard brings to a business.

"A study of 275 portfolio managers reported that the ability to execute strategy was more important than the quality of the strategy itself!"

"In the early 1980s, a survey of management consultants reported that fewer than 10 percent of effectively formulated strategies were successfully implemented... a 1999 Fortune cover story of prominent CEO failures co
Jan Tik
This is a critical piece of work that should pass the test of time. In commenting on the value of this book, I'd like to draw some parallels with IT Architecture Frameworks as implemented today.

During the same period that Zachman was developing his IT Architecture Framework, various business and management thinkers were looking for ways to adequately capture the importance of the "intangible" or non-financial assets of the organization. Notable in this respect were the attempts of Yugi Ijiri (Mo

The second in a four part series on strategy development and management. Kaplan and Norton do an excellent job of describing the nuances of creating a strategy-focused organization.

Best quotes; "The corporate scorecard should articulate the theory of the corporation" (p. 169); "The formulation of strategy is an art, and it will always remain so. The description of strategy, however, should not be an art [but more science]" (p. 104); "A strategic management system is a communication
Abdullah Alzahim
I think the title is used as an eye-catcher. I thought this book was about developing world class strategies, but it wasn't.

I think this book is to promote the concept of the Balanced Scorecards and show you examples of companies who tapped into it and used it as driving the strategy rather than just managing the corporate's performance.

If you have a good idea about BSC and want to tap into it, then this book is for you. But, if you are looking for a book about strategies, then look for another
Eric Cuenca
A more in depth book than the previous "The Balanced Scorecard", The Strategy Focused Organization introduces new concepts, like the Strategic Map. Not as revolutionary as the first book, its reading will help people searching for more details in some subjects. The chapter dedicated to Mobil by itself justifies buying the book.
February Four
It was unfortunately a re-iteration of The Balanced Scorecard (same author) with more focus on the strategy rather than the scorecard itself. The Balanced Scorecard already covers this, however.
The Balanced Scorecard can be used in public as well as private organizations, and is a reliable source of growth and change in strategy development and focus within an organization.
Julie Bell
This has very interesting concepts - there are a lot of case studies and it feels very much like a text book (of course, it should).
Nikola Vojtek
This book offers better approach than the first one because explains some steps for acheaving strategy through balanced measures.
contoh-contoh yang di muat emang sangat membantu tapi tiap perusahaan bisa menyusun sesuai dengan strategy yang diterapkan.
A classic for anyone who works in an organization with more than 10 people.
Major Doug
may work in the commercial market; doesn't seem to apply in government
Scott Couchenour
Chapter 2 is the significant chapter for me.
good idea
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Robert S. Kaplan (born 1940) is Baker Foundation Professor at Harvard Business School, United States, and co-creator, together with David P. Norton, of the balanced scorecard, a means of linking a company's current actions to its long-term goals. Kaplan and Norton introduced the balanced scorecard method in their 1992 Harvard Business Review article, The Balanced Scorecard: Measures That Drive Per ...more
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