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<book id="6983949">
  <title><![CDATA[Why We Buy]]></title>
  <isbn><![CDATA[1416561749]]></isbn>
  <isbn13><![CDATA[9781416561743]]></isbn13>
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  <books_count type="integer">15</books_count>
  <default_description>In an effort to determine why people buy, Paco Underhill and his detailed-oriented band of retail researchers have camped out in stores over the course of 20 years, dedicating their lives to the &quot;science of shopping.&quot; Armed with an array of video equipment, store maps, and customer-profile sheets, Underhill and his consulting firm, Envirosell, have observed over 900 aspects of interaction between shopper and store. They've discovered that men who take jeans into fitting rooms are more likely to buy than females (65 percent vs. 25 percent). They've learned how the &quot;butt-brush factor&quot; (bumped from behind, shoppers become irritated and move elsewhere) makes women avoid narrow aisles. They've quantified the importance of shopping baskets; contact between employees and shoppers; the &quot;transition zone&quot; (the area just inside the store's entrance); and &quot;circulation patterns&quot; (how shoppers move throughout a store). And they've explored the relationship between a customer's amenability and profitability, learning how good stores capitalize on a shopper's unspoken inclinations and desires.&lt;p&gt;  Underhill, whose clients include McDonald's, Starbucks, Est&#233;e Lauder, and Blockbuster, stocks &lt;I&gt;Why We Buy&lt;/I&gt; with a wealth of retail insights, showing how men are beginning to shop like women, and how women have changed the way supermarkets are laid out. He also looks to the future, projecting massive retail opportunities with an aging baby-boom population and predicting how online retailing will affect shopping malls. This lighthearted look at shopping is highly recommended to anyone who buys or sells. &lt;I&gt;--Rob McDonald&lt;/I&gt;</default_description>
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  <original_publication_year type="integer">1999</original_publication_year>
  <original_title>Why We Buy: The Science Of Shopping</original_title>
  <rating_dist>total:632|5:124|4:267|3:181|2:48|1:12|</rating_dist>
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  <average_rating><![CDATA[3.70]]></average_rating>
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  <url><![CDATA[http://www.goodreads.com/book/show/6983949-why-we-buy]]></url>
  <authors>
        <author id="25474">
      <name><![CDATA[Paco Underhill]]></name>
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      <average_rating><![CDATA[3.63]]></average_rating>
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    </author>
      </authors>
    <reviews start="1" end="20" total="1135">
    <review id="2586865">
    <user id="138451">
    <name><![CDATA[Wayne]]></name>
    <location><![CDATA[New Orleans, LA]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/138451-wayne]]></url>
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  <title>Why We Buy: The Science Of Shopping</title>
  <average_rating>3.70</average_rating>
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    <rating>1</rating>
  <votes>4</votes>
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      </shelves>
  <recommended_for><![CDATA[Beginning retailers]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Sun Jul 01 00:00:00 -0700 2007</read_at>
  <date_added>Sun Jul 01 06:21:43 -0700 2007</date_added>
  <date_updated>Mon Aug 06 15:47:30 -0700 2007</date_updated>
  <read_count></read_count>
    <body><![CDATA[Rather disappointing -- it reads like a book length sales brochure for Envirosell, the company the author founded. Every page follows the same formula: A foolish retailer was doing this. I told him to do this. He did, and he is now more virile, has a better looking wife, has more money than he could...<a href="http://www.goodreads.com/review/show/2586865">more...</a>]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/2586865]]></url>
</review>
    <review id="48476960">
    <user id="953643">
    <name><![CDATA[Danielle]]></name>
    <location><![CDATA[Portland, OR]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/953643-danielle]]></url>
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    <rating>1</rating>
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  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Tue Mar 17 00:00:00 -0700 2009</read_at>
  <date_added>Fri Mar 06 20:32:19 -0800 2009</date_added>
  <date_updated>Tue Mar 17 23:26:27 -0700 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[Horrendous, for several reasons. <br/>First, it is outdated, which is my own fault -- he has a newer book and I happened to pick up the wrong one at the library.  There are references to dial-up modems and portable cassette players, among other things.  <br/>Second, it reads like a sales pitch.  T...<a href="http://www.goodreads.com/review/show/48476960">more...</a>]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/48476960]]></url>
</review>
    <review id="4818068">
    <user id="67414">
    <name><![CDATA[Jen]]></name>
    <location><![CDATA[Natick, MA]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/67414-jen]]></url>
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  <title>Why We Buy: The Science Of Shopping</title>
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  <image_url>http://photo.goodreads.com/books/1173214682m/259031.jpg</image_url>
  <link>http://www.goodreads.com/book/show/259031.Why_We_Buy_The_Science_Of_Shopping</link>
</book>

    <rating>4</rating>
  <votes>1</votes>
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  <recommended_for><![CDATA[everyone]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Thu Nov 01 00:00:00 -0700 2007</read_at>
  <date_added>Mon Aug 20 11:53:54 -0700 2007</date_added>
  <date_updated>Fri Nov 30 14:06:24 -0800 2007</date_updated>
  <read_count></read_count>
    <body><![CDATA[As a consumer, this book frightens me; every display, every sign, every detail in a store is designed to part me from my money.  I'm pretty aware of that, but the details in this book will frighten you.<br/><br/>For librarians, this book has a vital message: marketing (and thinking about marketing...<a href="http://www.goodreads.com/review/show/4818068">more...</a>]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/4818068]]></url>
</review>
    <review id="53446217">
    <user id="1398873">
    <name><![CDATA[Judgeglock]]></name>
    <location><![CDATA[The United States]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/1398873-judgeglock]]></url>
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  <title>Why We Buy: The Science Of Shopping</title>
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  <image_url>http://photo.goodreads.com/books/1173214682m/259031.jpg</image_url>
  <link>http://www.goodreads.com/book/show/259031.Why_We_Buy_The_Science_Of_Shopping</link>
</book>

    <rating>4</rating>
  <votes>0</votes>
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  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Sun Apr 19 00:00:00 -0700 2009</read_at>
  <date_added>Tue Apr 21 05:17:40 -0700 2009</date_added>
  <date_updated>Tue Apr 21 05:31:07 -0700 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[<br/><br/>Despite its pop-sciency title, this book is written by the world's premier &quot;retail anthropologist,&quot; a term the author is happy to admit he more or less invented.  He also admits that he remains pretty much the only practitioner.  Still, he knows his stuff.<br/><br/>The book d...<a href="http://www.goodreads.com/review/show/53446217">more...</a>]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/53446217]]></url>
</review>
    <review id="58304141">
    <user id="897219">
    <name><![CDATA[Heidi]]></name>
    <location><![CDATA[London, The United Kingdom]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/897219-heidi-polk]]></url>
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  <title>Why We Buy: The Science Of Shopping</title>
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</book>

    <rating>3</rating>
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  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Wed Jun 10 00:00:00 -0700 2009</read_at>
  <date_added>Wed Jun 03 11:07:11 -0700 2009</date_added>
  <date_updated>Wed Jun 10 11:06:01 -0700 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[I read this with equal parts fascination and cynicism...<br/><br/>When I got this book from the library, I thought it would be a sociological view about shopping/trade and the role that commerce plays within society...<br/><br/>Instead, this book reads more like a manual on how to effectively st...<a href="http://www.goodreads.com/review/show/58304141">more...</a>]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/58304141]]></url>
</review>
    <review id="57852982">
    <user id="1396977">
    <name><![CDATA[Andrea]]></name>
    <location><![CDATA[Aldie, VA]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/1396977-andrea]]></url>
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  <title>Why We Buy: The Science Of Shopping</title>
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  <link>http://www.goodreads.com/book/show/259031.Why_We_Buy_The_Science_Of_Shopping</link>
</book>

    <rating>2</rating>
  <votes>0</votes>
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  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Sat Jun 13 00:00:00 -0700 2009</read_at>
  <date_added>Sat May 30 09:25:25 -0700 2009</date_added>
  <date_updated>Sat Jun 13 09:23:30 -0700 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[Here is a literary example of &quot;good idea, bad execution.&quot; Underhill has lots of interesting little anecdotes, yet presents them in a disorganized, sometimes arrogant, sometimes wistful, and occasionally creepy style. <br/>Some points I found interesting and profoundly true: <br/>-You nee...<a href="http://www.goodreads.com/review/show/57852982">more...</a>]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/57852982]]></url>
</review>
    <review id="44340832">
    <user id="1939595">
    <name><![CDATA[Rachel]]></name>
    <location><![CDATA[Brighton, MA]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/1939595-rachel]]></url>
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  <title>Why We Buy: The Science Of Shopping</title>
  <average_rating>3.70</average_rating>
  <image_url>http://photo.goodreads.com/books/1173214682m/259031.jpg</image_url>
  <link>http://www.goodreads.com/book/show/259031.Why_We_Buy_The_Science_Of_Shopping</link>
</book>

    <rating>3</rating>
  <votes>0</votes>
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      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
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  <read_at>Sun Feb 01 00:00:00 -0800 2009</read_at>
  <date_added>Sun Jan 25 18:05:36 -0800 2009</date_added>
  <date_updated>Sun Feb 15 08:05:05 -0800 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[Paco Underhill is the founder of Environsell, Inc, a company that consults with retailers by observing shoppers in their environment - the store. The first four-fifths of the book were very fascinating as he shared some observations about shoppers, the shopping environment, and the simply solutions ...<a href="http://www.goodreads.com/review/show/44340832">more...</a>]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/44340832]]></url>
</review>
    <review id="47485220">
    <user id="2057893">
    <name><![CDATA[Tim]]></name>
    <location><![CDATA[The United States]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/2057893-tim]]></url>
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  <link>http://www.goodreads.com/book/show/259031.Why_We_Buy_The_Science_Of_Shopping</link>
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    <rating>4</rating>
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  <read_at>Thu Jan 01 00:00:00 -0800 2009</read_at>
  <date_added>Wed Feb 25 08:39:56 -0800 2009</date_added>
  <date_updated>Wed Feb 25 08:41:16 -0800 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[Underhill, an urban anthropologist, started a company - Envirosell - which uses intensive but unobtrusive observational methods to gather data on human behavior in brick-and-mortar stores. In a sense, his account of shopping, retailing, and human behavior is a model of the enticing, smartly and usab...<a href="http://www.goodreads.com/review/show/47485220">more...</a>]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/47485220]]></url>
</review>
    <review id="35318520">
    <user id="1215485">
    <name><![CDATA[Megan]]></name>
    <location><![CDATA[Mesa, AZ]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/1215485-megan]]></url>
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</book>

    <rating>5</rating>
  <votes>0</votes>
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        <shelf name="psychology" />
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  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[Caris]]></recommended_by>
  <read_at></read_at>
  <date_added>Tue Oct 14 15:44:56 -0700 2008</date_added>
  <date_updated>Sat Oct 18 16:54:33 -0700 2008</date_updated>
  <read_count>1</read_count>
    <body><![CDATA[I learned about this book from a coworker at the library and am really glad I sat down to read it. This isn't a very long book, and it doesn't necessarily have to be read all the way through to glean the important points. Nevertheless, I really wish we could make every one of my coworkers read this ...<a href="http://www.goodreads.com/review/show/35318520">more...</a>]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/35318520]]></url>
</review>
    <review id="21211535">
    <user id="655304">
    <name><![CDATA[Joanne]]></name>
    <location><![CDATA[Ames, IA]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/655304-joanne]]></url>
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    <rating>4</rating>
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  <read_at>Tue Apr 01 00:00:00 -0700 2008</read_at>
  <date_added>Mon Apr 28 18:33:24 -0700 2008</date_added>
  <date_updated>Mon Apr 28 18:46:39 -0700 2008</date_updated>
  <read_count></read_count>
    <body><![CDATA[I assign a few pages from this book when teaching about how to observe in social science settings.  Underhill invented the science of shopping based on close observation of shoppers, which he then uses to advise retailers on practical steps to take to  get us to part with our money.  For example, pr...<a href="http://www.goodreads.com/review/show/21211535">more...</a>]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/21211535]]></url>
</review>
    <review id="10820702">
    <user id="349264">
    <name><![CDATA[Tracey]]></name>
    <location><![CDATA[The United States]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/349264-tracey]]></url>
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  <read_at>Sat Nov 01 00:00:00 -0800 2003</read_at>
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    <body><![CDATA[Paco Underhill and his company, Envirosell, apply anthropological-style analysis to shoppers and the shopping environment to help companies (both suppliers and storeowners) become more profitable. Some of the insights I was already familiar with (Americans tend to walk to the right and move to the r...<a href="http://www.goodreads.com/review/show/10820702">more...</a>]]></body>
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    <review id="38904626">
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  <date_added>Sat Nov 29 18:34:57 -0800 2008</date_added>
  <date_updated>Sat Nov 29 18:40:15 -0800 2008</date_updated>
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    <body><![CDATA[This is a superb look into shopping behavior that is a fun and interesting read.  Learn why women are the most important members of our economy, why the Internet will never replace brick-and-mortar shopping (people said the same of catalog shopping, but that never replaced stores, either), and learn...<a href="http://www.goodreads.com/review/show/38904626">more...</a>]]></body>
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    <review id="55828387">
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  <read_at>Sat May 16 00:00:00 -0700 2009</read_at>
  <date_added>Tue May 12 13:02:09 -0700 2009</date_added>
  <date_updated>Sat May 16 17:13:49 -0700 2009</date_updated>
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    <body><![CDATA[This book was really fascinating - both as a small business owner, learning how, when, and why people buy the way they do, but also just as an interested consumer.  He has lots of interesting stories that just fascinated me.  It is written a bit simplistically (he defines the same thing repeatedly i...<a href="http://www.goodreads.com/review/show/55828387">more...</a>]]></body>
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    <review id="54354561">
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  <title>Why We Buy: The Science of Shopping--Updated and Revised for the Internet, the Global Consumer, and Beyond</title>
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  <read_at>Sun May 03 00:00:00 -0700 2009</read_at>
  <date_added>Wed Apr 29 08:12:16 -0700 2009</date_added>
  <date_updated>Sun May 03 14:03:12 -0700 2009</date_updated>
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    <body><![CDATA[This book explains in social science terms why people buy stuff.  For example, a man or woman shopping with his/her child will spend less time in a store than a woman shopping alone.  The woman shopping alone will spend time in a store than two women shopping together.  The last 50-75 pages were add...<a href="http://www.goodreads.com/review/show/54354561">more...</a>]]></body>
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    <review id="76623103">
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  <read_at>Thu Nov 05 00:00:00 -0800 2009</read_at>
  <date_added>Tue Nov 03 14:57:35 -0800 2009</date_added>
  <date_updated>Tue Nov 10 12:48:33 -0800 2009</date_updated>
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    <body><![CDATA[This is one of those books that illuminate a whole industry I never really thought about - a sort of &quot;retail anthropology.&quot; I would love to read a later edition of this book than the one I checked out of the library, because a great many of the author's suggestions, particularly in the are...<a href="http://www.goodreads.com/review/show/76623103">more...</a>]]></body>
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    <review id="50625274">
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  <date_added>Fri Mar 27 11:38:34 -0700 2009</date_added>
  <date_updated>Fri Mar 27 11:41:36 -0700 2009</date_updated>
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    <body><![CDATA[This book is full of very useful insights and ideas about retailing. Very lucidly written, very practical. The ideas explained in the book can make a difference, not just to the largest of shopping malls in India, but also the smallest of grocery stores. <br/><br/>However, I felt that Underhill re...<a href="http://www.goodreads.com/review/show/50625274">more...</a>]]></body>
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    <review id="65651662">
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    <body><![CDATA[This book provides me knowledge about retail shopping behavior, an anthropological study on retail setting through thorough observations. It contains more sets of description rather than sets of argumentation. I appreciate on the writer's attention to what seems to be petty details (but in fact this...<a href="http://www.goodreads.com/review/show/65651662">more...</a>]]></body>
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    <body><![CDATA[If you love to shop till you drop, Paco Underhill's book <em>Why We Buy</em>, will give you rare insight as to how retailers encourage, persuade, and otherwise coerce you into parting with your hard-earned cash. The author's firm is hired by stores large and small to help them understand their buyers, and ho...<a href="http://www.goodreads.com/review/show/46765049">more...</a>]]></body>
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    <review id="67974038">
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    <body><![CDATA[This was more a book about how we shop, rather than why we shop.  It was a fascinating look into how stores and merchandise is configured.  Some things seem so obvious, but are simply not followed.  Book also covers a bit of internet shopping, but is mostly the &quot;science&quot; of how to get peop...<a href="http://www.goodreads.com/review/show/67974038">more...</a>]]></body>
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    <body><![CDATA[Why I bought it:<br/><br/>Heard about this one on NPR, the author seems interesting and the book goes into the anthropological and psychological reasoning behind consumer purchases. <br/><br/>Thoughts after reading it: <br/><br/>Great read, informative and entertaining - and it will absolutely...<a href="http://www.goodreads.com/review/show/41376597">more...</a>]]></body>
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