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Never Good Enough: Health Care Workers and the False Promise of Job Training
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Never Good Enough: Health Care Workers and the False Promise of Job Training

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Frontline health care workers have always been especially vulnerable to the perpetual tides of health care 'reform, ' but in the mid-1990s in New York City, they bore the brunt of change in a new way. They were obliged to take on additional work, take lessons in recalibrating their attitudes, and, when those steps failed to bring about the desired improvements, take advant ...more
Paperback, 300 pages
Published December 24th 2008 by Cornell University Press (first published 2008)
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