false http://photo.goodreads.com/books/1177162501m/684266.jpg 684266 1 This book explores the art of finding the right words and actions at the right time--an invaluable handbook for expressing compassion, kindness, caring, and congratulations to friends and family, neighbors and colleagues, and anyone else who touches your life. Spizman focuses on how to use words wisely and well in both difficult and joyful times, allaying the common fear people have of appearing foolish or inadequate when they want their words to make a difference. 670652 17 9 1996 When Words Matter Most: Thoughtful Words and Deeds to Express Just the Right Thing at Just the Right Time total:3|5:1|4:1|3:1| 3 12 7 2 3 0 false false Sat Dec 01 00:00:00 -0800 2007 Fri Dec 07 16:03:10 -0800 2007 Sun Dec 09 06:58:49 -0800 2007 more...]]> 5 0 false false Thu Sep 01 00:00:00 -0700 2005 Thu Sep 27 08:42:04 -0700 2007 Thu Sep 27 08:43:14 -0700 2007 0 0 false false Wed Sep 17 05:24:36 -0700 2008 Wed Sep 17 05:24:40 -0700 2008 0 0 false false Sat Jan 19 10:27:43 -0800 2008 Sat Jan 19 10:27:43 -0800 2008 0 0 false false Mon Jan 07 07:55:47 -0800 2008 Mon Jan 07 07:55:52 -0800 2008 0 0 false false Sun Nov 11 17:46:02 -0800 2007 Sun Nov 11 17:46:02 -0800 2007 4 0 false false Sat Sep 08 17:07:55 -0700 2007 Sat Sep 08 17:07:55 -0700 2007 http://www.goodreads.com/book_link/follow/8?book_id=684266